Key Holder/Retail Sales Associate

About the role

Join our team as a Part-Time Key Holder/Sales Associate at The Spice & Tea Exchange of Chagrin Falls, OH. Surround yourself with the irresistible scents of hand-mixed spice blends, premium loose-leaf teas, and gourmet seasonings from around the world. Help create a warm, inviting shopping experience while sharing your love of food and flavor.

Responsibilities

• Welcome every guest with a warm smile and friendly greeting.
• Engage with customers to ask the right questions and make personalized product recommendations.
• Become an expert in our unique spice blends and teas to share product knowledge with confidence.
• Assist with store displays, restocking, and maintaining a clean, organized retail environment.
• Cross-train to help with blending and packaging our small-batch gourmet products.
• Process transactions efficiently and accurately using our point-of-sale system.
• Assist General Manager with day-to-day store operations, including delegating jobs to employees and completing projects set forth by the Management team.
• Open and close the store, including counting a till and holding keys.

Requirements

• A passion for food, flavor, and making others feel welcome.
• Strong communication skills and a friendly, customer-first attitude.
• Comfort using point-of-sale systems and basic technology.
• A team-oriented mindset with a willingness to learn and grow.
• Ability to lift up to 30 pounds and stand for extended periods.
• Availability to work flexible hours, including weekends and holidays.
• Ability to tolerate working in a strongly aromatic workplace.
• A positive attitude and outlook.

Benefits

• Monthly free spice blend
• Free cup of tea per shift
• Employee discounts
• Free uniforms

Pay

$15.00 - $17.00 per hour

This franchise is independently owned and operated by a franchisee. All hiring decisions will be made by the management of this franchise location.