Key Holder- Retail | Athens

About the role

The Keyholder position supports the retail management team, handles transactions, maintains store presentation, and models KARM Stores’ mission and values.

Responsibilities

• Assist the Retail Management team with register transactions, including handling cash, credit card payments, and non‑cash purchases to ensure accuracy and security.
• Help establish and maintain customer service standards aligned with the company mission and ensure a positive shopping experience.
• Support daily operations by assisting with stocking shelves, working clothing racks, and maintaining store presentation to maximize shopping opportunities.
• Assist in delegating tasks and supporting team productivity in partnership with the Retail Manager/Assistant Manager, especially when leadership is off‑shift.
• Model and reinforce KARM Stores mission and values by being trustworthy, team‑minded, and teachable.
• Customers feel welcomed and valued.
• Transactions are processed accurately and efficiently.
• The sales floor remains organized and stocked.
• Productivity expectations are consistently met.
• Dependability and punctuality are demonstrated.

Requirements

• Ability to remain on your feet for extended periods.
• Frequent lifting, bending, and reaching.
• Ability to lift up to 50 pounds with or without reasonable accommodation.
• Moderate to heavy physical activity may be required.

Qualifications

• Strong communication skills (verbal and written).
• Ability to follow written and verbal instructions.
• Basic computer and point‑of‑sale system skills.
• Ability to work in a fast‑paced retail environment.
• Availability to work Saturdays and flexible shifts.
• Commitment to working respectfully within a mission‑driven workplace.
• Must be 18 years of age or older.

Benefits

• Every Sunday off (guaranteed).
• Benefits & PTO.
• Employee discount – 25% off.
• Performance‑based increases.
• Referral bonuses.
• Bonus & rewards.
• Career growth opportunities.
• All team members eligible for a 90‑day raise.

Pay

Starting pay rate is $16 per hour (based on experience).

Schedule

Store hours are 9 a.m. to 9 p.m., with some Saturdays and opening/closing shifts required; every Sunday is guaranteed off.