Key Holder - New Hartford

About the role

Liquor Barn, Party Mart, and DEP'S (BRS) is a wholly owned subsidiary of GoPuff. An operated retail chain of spirits, beer, wine, and party goods in the Commonwealth of Kentucky. We offer 23 retail locations across the state, including Louisville, Lexington, Danville, Bowling Green, Elizabethtown, Owensboro, and Northern Kentucky, with a delivery radius reaching 80% of Kentucky residents. As a Key Holder, you display an ability for managerial responsibilities. This position is responsible for opening and closing the store and performing other duties in the absence of management. A Key Holder will assist the store in periods of high volume and provide support for new employees, providing excellent customer service while driving sales through BRS products.

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes. And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world. Like what you’re hearing? Then join us on Team Blue.

Responsibilities

• Provide excellent customer service by greeting and establishing rapport with customers while informing them of BRS products and services
• Arrive early to open the store and leave late to close the store
• Operate the alarm system, including setting and disarming
• Identify Problems with working conditions and share with management
• Assume management responsibilities in the absence of the General Manager and Assistant Manager
• Knowledge of BRS products to provide customers with recommendations
• Drive sales in all departments
• Replenish and maintain inventory
• Perform cashier functions and adhere to minor policy while completing customer transactions
• Operating scanners, cash registers, and other electronics
• Follow proper age verification policies
• Accepting payments, such as cash, checks, and credit cards
• Ensuring all prices and quantities are accurate and providing a customer receipt
• Processing refunds and exchanges
• Balance register drawer
• Bagging or boxing purchases to ensure safe transport