Key Holder - Jo Malone London - Fulltime - Lenox Ave - Miami Beach, FL

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands (including The Ordinary and NIOD), and BALMAIN Beauty.

About the role

We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modeling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic, and personalized customer service to achieve all sales and customer service targets. You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation, and you will have responsibility for opening and closing the store on a rota basis.

If you are an ambitious self-starter with previous retail experience, looking for your first supervisory experience, this is the perfect role and the first step toward a long-term and fulfilling career with a leader in prestige beauty. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.

Responsibilities

• Support the Store Manager and Assistant Manager in the efficient operation of the store.
• Lead by example to model behaviors that inspire and mentor the sales team.
• Provide inspirational, authentic, and personalized customer service to meet sales and customer service targets.
• Perform start and end of day cash reconciliation.
• Open and close the store on a rotating schedule.

Requirements

• Proven retail experience, preferably within cosmetics.
• Ability to provide inspirational, authentic, and personalized customer service.
• Retail operations experience, including cash reconciliation and opening/closing the store (desirable but not essential).
• Previous supervisory experience, including coaching/mentoring others to achieve sales and customer service targets (desirable but not essential).
• Ability to work retail hours, including days, nights, weekends, and special events in a fast-paced environment.
• Experience with retail point-of-sale software.
• Must be able to provide proof of right to live and work in the country if invited for an interview.

Pay

The anticipated hourly range for this position is $21.00 to $23.00. Exact hourly rate depends on several factors such as experience, skills, education, and budget. Hourly range may vary based on geographic location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program.

Benefits

The Estée Lauder Companies offers a variety of benefits to eligible employees, including:

• Health insurance coverage (medical, dental, and vision).
• Wellness and family support programs.
• Life and disability insurance.
• Retirement savings plans.
• Paid leave programs.
• Education-related programs.
• Paid holidays and vacation time.

Many of these benefits are subsidized or fully paid for by the company.