Key Holder

Life @ToryBurch is Special Because:

• Joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry.
• Culture is welcoming and inclusive – everyone is empowered to make a difference.
• Paying competitively and rewarding high performance.
• Benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
• Wearing Tory’s beautiful collections and receiving a generous employee discount.
• Supportive Retail Excellence Programs in Styling, Coaching, Brand Ambassador (and more) to support you each step of the way.
• Opportunities to give back through the Tory Burch Foundation and paid volunteer days.

This Role Is Tailor-Made For You Because:

• You are passionate about delivering a transformational client experience, building our brand one customer at a time, and driving business through sales.
• You demonstrate a strong commitment to service, a genuine curiosity and interest in people, authenticity, fashion & style sensibility, and exceptional selling skills.
• You are resourceful and collaborative – a team player who is savvy about the visual and operational aspects of the role and committed to loss prevention.
• You are responsible and have a high degree of maturity and integrity to take on the responsibility of opening and closing the store.
• A sense of humor is a plus!

To Land This Role:

• 2-4 years of experience in a high volume, customer-driven retail environment.
• Strong personal selling and customer relations experience, along with verbal and written communication skills.
• Open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays, and weekend shifts.

About the role

The typical day is… atypical. You might be building and maintaining new and existing customer relationships to drive the business and meet personal sales goals, creating the customer experience through use of selling skills and extensive product knowledge, understanding and communicating the Tory Burch brand philosophy and lifestyle with each other and the customer while ensuring all sales and operational policies and procedures are followed and maintained.

Responsibilities

• Building and maintaining new and existing customer relationships to drive the business and meet personal sales goals.
• Creating the customer experience through use of selling skills and extensive product knowledge.
• Understanding and communicating the Tory Burch brand philosophy and lifestyle with each other and the customer while ensuring all sales and operational policies and procedures are followed and maintained.
• Performing store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers, and securing the store.

Requirements

Adaptable – We change before we have to.

Entrepreneurial – We own it.

Collaborative – There’s no “I” in Tory.

Client & Brand Focused – We put ourselves in Tory’s shoes.

Live the Values – We show up for each other.

Qualifications

• Functional Expertise – We’re constantly learning and growing.

Skills

• Passionate about delivering a transformational client experience.
• Building our brand one customer at a time.
• Driving business through sales.
• Strong commitment to service.
• Genuine curiosity and interest in people.
• Authenticity, fashion & style sensibility.
• Exceptional selling skills.
• Resourceful and collaborative – a team player who is savvy about the visual and operational aspects of the role and committed to loss prevention.
• Responsible and have a high degree of maturity and integrity to take on the responsibility of opening and closing the store.
• A sense of humor is a plus!

Benefits

• Generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life.
• Highlights of key benefits available to all eligible Tory Burch team members.

Pay

The compensation range for this position is 18.00 USD - 22.00 USD. Our offer will be based on your relevant experience and work location.

Schedule

Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us!