Key Holder

The Opportunity

Reporting to the Store Manager, the Key Holder strategically manages and promotes sales culture within a Retail environment to achieve or exceed sales, KPIs, and profitability goals through short- and long-term planning and expense control. They guarantee consistently high customer experience within the Store per Psycho Bunny’s core values and service standards.

Your Daily Adventures

• Build a delighted and loyal customer base through engagement, conversion, and capturing customers' phone numbers and e-mail addresses.
• Responsible for assisting with the recruitment, training, development, and succession of high-performing, results-driven Team Members.
• Responsible for understanding and maintaining own level of Product Knowledge and directly responsible for Store(s) Team Member’s level of Product Knowledge and the ability to communicate it to customers.
• Accountable for payroll control and service-driven scheduling to maintain a highly profitable location while maintaining the highest service levels to customers.
• Analyze customer profiles, buying trends, and competitive information to impact and drive business.
• Manage and monitor Loss Prevention.
• Manage and achieve or exceed all Inventory and Shrink goals; oversee and manage Physical Inventory.
• Directly responsible for the execution and processing of merchandise, both incoming and outgoing (Transfers).
• Manage and communicate merchandise opportunities to the store manager.
• Ensure execution and maintenance of all Visual Directives and guarantee the visual presentation of the Store always meets or exceeds Psycho Bunny’s standards.
• Execute all requirements concerning OSHA to maintain a safe and compliant working atmosphere for all Store Team Members & customers.
• Absorb and execute all requirements concerning OSHA to maintain a safe and compliant working atmosphere for all Store Team Members & customers.
• Assist with all other duties as required by the store manager.
• Work collaboratively with all other Psycho Bunny team members to achieve goals.

Your Toolkit

• 1-year minimum retail management experience
• You must be able to work a flexible schedule, including nights, weekends, and holidays.
• You have strong communication skills and can foster a customer-focused selling culture.

Compensation

The salary will be determined based on your work location, knowledge, skills, and competencies.

Why Choose the Psycho Bunny Life?

• Sweet discount on the coolest fits
• Room to grow in a rapidly expanding brand
• Surrounded by smart and passionate people

Ready to Set a Bold Standard?

Apply now to join and show us what makes you uniquely bold!

Diversity & Inclusion

Psycho Bunny is dedicated to growing our diverse and inclusive workforce, so if your past experience doesn't perfectly match the listed requirements, we encourage you to apply anyway - you could be a great fit for this or other positions.