Key Holder

Join the team at Claire’s, where self-expression, creativity, and the latest trends come to life. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this part-time manager opportunity is for you.

Responsibilities

• Drive sales by delivering exceptional customer experiences, upselling accessories, and promoting current offers to boost revenue.
• Become a piercing expert through comprehensive training—conduct piercings, educate customers on aftercare, maintain a sterile environment, and address questions or concerns.
• Maintain an Insta-worthy store with eye-catching displays, organized inventory, and easy-to-shop layouts.
• Support the Store Manager by motivating the team, sharing sales strategies, and fostering a positive, high-energy atmosphere.
• Stay updated on fashion and social media trends to recommend products and enhance the customer experience.
• Oversee store operations, including inventory management, cash handling, visual merchandising, and promotional activities.
• Encourage customers to share their purchases on social media, creating viral-worthy moments.

Requirements

• Ability to conduct piercings with patience and empathy, especially for young or anxious customers.
• Proficiency in operating a POS system to facilitate transactions and manage sales efficiently.
• Completion of some high school and at least one year of retail management experience.
• Physical ability to stand for scheduled shifts and maneuver 11-35kg (25-75lbs).
• Capability to bend, stoop, reach, and climb ladders or step stools while assisting customers and stocking merchandise.
• Passion for helping customers express themselves through fashion and accessories.
• Strong verbal and written communication skills for interacting with customers, employees, and management.
• Solid grasp of mathematics for inventory management, sales analysis, and cash handling.
• Self-motivated, organized, and comfortable working independently at times.
• Enthusiasm for fashion and staying current with trends to enhance the customer experience.
• Ability to create curated fashion looks with products during shifts.

About You

• Sales-Obsessed Energy: You love hitting sales goals and turning browsers into buyers.
• Social & Digital Savvy: You know what’s trending and how to translate it into an amazing customer experience.
• Customer-First Mentality: You enjoy making people feel confident and empowered.
• Retail & Leadership Skills: At least one year of retail experience, ideally with leadership or sales-driving responsibility.
• Ready to Hustle: You’re organized, self-motivated, and always looking for ways to improve.

Benefits

• Employee discount on the latest accessories.
• Opportunities for promotions and career growth.
• Upbeat, inclusive, and supportive work environment.
• For full-time employees: medical, dental, and vision insurance; voluntary welfare plans; bonus plan eligibility; 401(k) match; vacation time; sick time; and paid leave.
• For part-time employees: voluntary welfare plans; 401(k) match; vacation time; sick time; and paid leave in required states.
• In Washington State, employees accrue paid sick time at the rate of 1 hour for every 30 hours worked.