Key Holder

About Us

For over 40 years, Brahmin has been designing luxury handbags that spark confidence in the people who carry them. Our croc-embossed Melbourne leather has been our signature since our start in 1982 and is well-loved for its one-of-a-kind texture.

About The Team

You will report directly to the Store Manager and Assistant Store Manager, partnering closely to lead a dedicated staff of fellow key holders and sales associates. Together, this team fosters a collaborative, high-energy environment focused on exceeding daily sales targets.

YOUR IMPACT

• Talent Management: Coordinate staff by providing timely coaching and feedback to maximize individual and team performance.
• Support the education of the store team fashion trends and product knowledge.
• Maintain two-way communication with the store Manager to stay abreast of company and store information and brand initiative, as well as inform the manager of all store activities.
• Ensure associates follow dress code and meet appearance standards that professionally represent the brand.
• Support an environment that positions Brahmin Leather Works as an Employer of Choice.
• Support effective on boarding and support learning opportunities.
• Provide basic direction to associates and appropriately delegate tasks.
• Support Store Manager with recruiting functions: Network and Recruit.
• Support Store Manger with developing talent: Ensure effective on-boarding.
• Provide timely coaching and feedback to associates when appropriate: Support the Store Manager with performance issues.

Sales And Service

• Achieve sales and service metrics in key measurable areas including: DPTs, UPTs, AURs and Customer Conversion.
• Use Company resources and personal leadership to facilitate and sustain a strong selling environment that holds associates accountable for achieving productivity standards and other sales metrics.
• Analyze store reports to optimize performance and take action based on business trends.
• Lead by example and maintain consistent selling and service standards through communication, training and individual accountability.
• Assist in identifying opportunities to maximize sales and ensure financial goals are achieved.
• Demonstrate a high level of selling and customer service skills to achieve sales.

Store Operations

• Plan and prioritize tasks and responsibilities to meet the needs of the business.
• Maintain store cleanliness and housekeeping standards.
• Protect company assets and maintain a safe work environment.
• Ensure compliance with all company policies and procedures as well as local, state and federal employment laws.
• Support the planning and execution of Brahmin brand visual direction.
• Participate and lead special projects and other duties as assigned.

What We’re Looking For

• Leads with integrity and enthusiasm to motivate total store achievement.
• Has a strong sense of drive, ambition and passion for selling ensuring the overall store business success.
• Must be outgoing and assertive with the ability to make store business successful.
• Ability to communicate professionally and in a timely matter with the Store Manager, customers, associates, and company partners.
• Ability to lead by example and maintain consistent selling and service standards through communication, training and individual accountability.
• Ability to partner with management on store issues.
• Maintain professional appearance that reflects the brand.
• Ability to work a flexible schedule based on the needs of the business including opening/closing shifts as well as weekends and holidays.

Physical Requirements

• Must be able to stand up to 100% of working time during a work shift standing and moving.
• This role involves constant moving, communicating, reaching, grabbing and standing for the entire work shift.
• Occasionally involves stooping, kneeling, crouching and climbing ladders.
• Must be able to lift up to 40 pounds.

Qualifications

• High School or General Equivalency Diploma (GED) required.
• 1-2 years of retail experience, luxury retail is preferred.