Key Accounts Sales Rep

What You'll Do

• Develop and execute a strategic plan to manage and grow sales within the assigned key accounts portfolio.
• Build strong, long-lasting relationships with key clients, acting as their main point of contact for sales-related inquiries and concerns.
• Understand the unique needs and requirements of each key account, tailoring product and service offerings to meet their specific needs.
• Conduct regular business reviews with key accounts to assess their performance, identify opportunities for growth, and provide solutions to enhance their business outcomes.
• Compile lists of prospective customers for use as sales leads, based on information from newspapers, business directories, industry ads, trade shows, Internet Web sites, and other sources.
• Travel throughout assigned territory to call on regular and prospective customers to solicit orders; or converse with customers via phone.
• Display or demonstrate product, using samples or catalog, emphasizing salable features.
• Quote prices and credit terms; prepare sales contracts for orders obtained.
• Estimate and communicate delivery date to customer, based on knowledge of production and delivery schedules.
• Prepare reports of business transactions and maintain expense accounts.
• Collaborate with inside sales representatives to keep account activities and literature up to date.
• Collaborate with other internal departments.
• Cook up customer product training.
• Enter new customer data and other sales data for current customers into computer database.
• Maintain product knowledge.
• Monitor and analyze key performance metrics, identifying areas for improvement and implementing strategies to enhance sales performance.
• Investigate and resolve customer problems with deliveries.
• Prepare and present sales forecasts, reports, and updates to the sales manager and other stakeholders.
• Attend trade shows.
• Stay up to date with industry trends, competitor activities, and market dynamics to identify potential opportunities and threats.
• Coordinate customer product training.
• Collaborate with other internal departments.
• Enter new customer data and other sales data for current customers into computer database.
• Maintain product knowledge.
• Monitor and analyze key performance metrics, identifying areas for improvement and implementing strategies to enhance sales performance.
• Investigate and resolve customer problems with deliveries.
• Prepare and present sales forecasts, reports, and updates to the sales manager and other stakeholders.
• Attend trade shows.
• Stay up to date with industry trends, competitor activities, and market dynamics to identify potential opportunities and threats.

What You'll Need

• Bachelor's degree (B. A.) from four-year college or university; or five to seven years sales or marketing related experience and/or training; or equivalent combination of education and experience.
• Previous experience in the industry or with similar products/services is preferred.
• Excellent verbal and written communication skills.
• Excellent analytical and problem-solving skills.
• Excellent presentation and persuasion skills.
• Strong negotiation and relationship-building skills.
• Ability to manage difficult or emotional customer situations; Respond promptly to customer needs; Solicit customer feedback to improve service; Respond to requests for service and assistance; Meet commitments.
• Ability to focus on resolving conflict, maintaining confidentiality; Listen to others, remaining open to others' ideas and tries new things.
• Ability to identify and resolve problems in a timely manner; Gather and analyze information skillfully; Develop alternative solutions; Work well in group problem solving situations; Utilize reason even when dealing with emotional topics.
• Moderate computer skills. Familiar with web navigation, experience working with databases.
• Must have valid driver’s license and clean driving record.