Key Account (Sales) Executive

Labcorp · Albany, GA · Today

Business DevelopmentFull-time

Educate, instruct, and upsell all assigned and newly generated accounts in an assigned territory
Act as a liaison between the client and the Labcorp operations team in relation to client needs
Provide ongoing service and problem resolution to customer base
Ensure customer retention by providing superior customer service
Recommend solutions that are client focused and persuasive
Work closely with senior sales representatives to grow book of business
Continuously provide educational material to the client base
Resolve any customer related issues in a timely manner
Maintain and exceed monthly retention and upsell goals on a regular basis

A High School Diploma or equivalent
Two years or more of previous outside sales or account management experience
Proven success managing a book of business: demonstrated, measurable track record of retaining, growing, and organizing a portfolio of clients and accounts
One year or more experience in the healthcare industry: forging partnerships with healthcare professionals (HCPs) in a competitive, fast-paced territory
Proactively identifying and qualifying new prospects through targeted outreach and cold calling
Cultivating trust-based relationships with physicians, nurses, and hospital administration

Must reside in Columbus-Macon-Albany, GA area
Territory is Columbus, GA, and surrounding areas
Superior customer service skills with the ability to build trust-based relationships
Effective communication skills, both written and verbal
Able to deliver results in a fast-paced, competitive market
Excellent time management and organizational skills
Proficiency in Microsoft Office and Salesforce
Ability to travel overnight as needed
Valid driver’s license and clean driving record

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