Key Account Manager - Turkey/Layers

Overview

Kemin is seeking a Key Account Manager to serve as a strategic commercial owner for the U.S. turkey market. This role is responsible for building trusted relationships with top-tier turkey producers, developing strategic account plans, advancing sales projects through disciplined execution, and delivering differentiated customer value that supports profitable growth, retention, innovation, and Kemin’s leadership position in the turkey industry.

Responsibilities

• Serve as the primary commercial owner for assigned U.S. turkey accounts, building long-term trust with producers, integrators, nutritionists, veterinarians, consultants, live production leaders, purchasing teams, and channel partners.
• Develop and maintain strategic account plans that include customer goals, key stakeholders, growth opportunities, competitive positioning, risks, prioritized actions, and clear next steps.
• Protect and grow strategic relationships by proactively identifying customer concerns, competitive threats, retention risks, and opportunities for expanded value.
• Achieve or exceed assigned net sales, gross margin, and contribution margin targets through disciplined account execution, customer retention, and new opportunity development.
• Identify, qualify, and advance new sales opportunities through the full customer decision process. Maintain accurate sales forecasts based on customer potential, opportunity progression, project timing, and implementation probability.
• Use CRM to document pre-call plans, post-call plans, opportunity status, next steps, and sales project progression.
• Position Kemin as a strategic partner, not simply a vendor, by aligning Kemin solutions with measurable customer outcomes, ROI, profitability, and operational goals. Communicate Kemin’s technical, research, quality, and service advantages in a way that supports premium positioning and differentiation rather than price-based selling.
• Support customer trials, implementation plans, and follow-up actions that convert technical value into commercial results.
• Work closely with Technical Service, Marketing, Product Management, R&D, Operations, and channel partners to deliver coordinated customer support. Translate customer insights into internal action that supports product development, marketing strategy, trial design, forecasting, and business planning.
• Contribute to a high-accountability team culture built on customer-driven integrity, trust, disciplined execution, and continuous improvement.

Qualifications

• Bachelor’s degree in poultry science, animal science, agriculture, business, or a related field preferred.
• 5+ years of sales, account management, technical sales, nutrition, production, or commercial experience in poultry or animal agriculture preferred.
• Direct U.S. turkey industry experience and established relationships with turkey producers, integrators, nutritionists, veterinarians, consultants, or allied industry partners strongly preferred.
• Demonstrated ability to build strategic account plans, manage complex customer relationships, and convert opportunities into measurable business results.
• Strong technical aptitude with the ability to understand and communicate product science, biological concepts, application strategies, ROI, and customer implementation plans.
• Prominent ability to work cross-functionally with technical, marketing, product, R&D, operations, and leadership teams.
• Strong discipline in CRM, pipeline management, call planning, follow-up documentation, forecasting, and project execution.
• High degree of energy, self-motivation, ownership, judgment, and professional integrity.
• Excellent written and verbal communication skills.
• Willingness and ability to travel up to 60%, primarily domestic, with occasional international travel possible.