Key Account Manager (m/f/d) in Houston, TX

About the role

HOYER Global (USA), Inc. in Houston, TX is seeking a Key Account Manager to drive business development and manage key accounts, strengthening customer relationships and generating new business opportunities within the logistics sector.

Responsibilities

• Drive business development activities and manage key accounts to strengthen customer relationships and generate new business opportunities
• Achieve growth and revenue targets within the assigned customer portfolio
• Build, maintain, and expand a strong network of customers, prospects, and key decision-makers while fostering long-term partnerships
• Identify, coordinate, and manage customer projects and business opportunities across relevant stakeholders
• Lead and support tender processes, including the preparation of competitive proposals and the acquisition of new contracts
• Act as the key liaison between customers and internal departments to ensure excellent service delivery and the prompt resolution of issues
• Monitor market trends, competitor activities, and customer needs to identify growth opportunities and promote the full HOYER portfolio through cross-selling initiatives

Qualifications

• Minimum of six years' proven experience in external sales and customer-facing roles within the logistics industry, ideally with a focus on liquid chemicals and intermodal transportation
• Strong ability to identify market trends, understand customer needs, and translate them into business opportunities
• Experience engaging with senior decision-makers and stakeholders, including Director and VP-level contacts, both internally and externally
• Innovative mindset with the ability to develop creative solutions and think beyond conventional approaches
• Results-oriented, pragmatic, and proactive working style with a strong focus on achieving business objectives
• High willingness to travel, primarily within the United States, with approximately 50% of the time spent in customer-facing activities
• Experience within the food-grade industry is considered an advantage