Key Account Manager I

About the role

As a Key Account Manager, you will play a pivotal role in overseeing and optimizing the strategic aspects of our sales process. You will build and nurture client and customer relationships, deliver valuable insights and recommendations tailored to their specific needs, and take ownership of the annual planning processes. You will identify new business opportunities by staying abreast of market trends, leveraging data-driven insights, and fostering a deep understanding of client needs. You will advocate for and secure favorable plans on behalf of our clients, ensuring mutually beneficial agreements. Additionally, you will establish and maintain deep relationships with category buyers at our customers to influence product, placement, promotion, and pricing.

Responsibilities

• Drive our clients’ business at assigned customer by increasing distribution, growing sales dollars/units/share/other KPIs, while staying within budget guidelines.
• Ensure retail/merchandising execution and basic eCommerce execution.
• Achieve targeted income and expense budgets by implementing promotional and marketing strategies.
• Analyze trends and results to identify growth opportunities and make recommendations to clients and customers.
• Monitor and drive growth through efficient management of promotional spending within guidelines on assigned clients.
• Maintain strict control and accounting of accrual and bill-back funds to meet budgetary goals.
• Meet or exceed client goals for sales, distribution, share, pricing, shelving, and promotional volume.
• Launch strategies to pursue new opportunities.
• Implement retailer headquarter calls and penetrate key positions at the retailer to:
  • Achieve sales goals by managing and maximizing manufacturer marketing and promotional funds while staying within financial guidelines.
  • Ensure all retail pricing and indirect order guides within the division are updated by regularly correcting discrepancies.
  • Secure client-approved schematics for all clients’ brands by providing direction and communication to schematic, reset, and retail departments.
  • Ensure incremental sales through distribution of new products and maintenance of existing SKUs.
• Collaborate with the category management team to develop retailer presentations using database rationale such as SKU optimization, efficient promotion causal data, and lift analysis.
• Manage accounts to achieve the targeted ACV on innovation.
• Build and maintain effective client and retailer relationships to ensure customer access and client perspective.
• Develop sales presentations for customers and clients to demonstrate sales accomplishments and areas of opportunity.
• Provide strategic input pursuant to annual business plans, problem-solving, and ongoing customer management.
• Find the intersection of retailer and client objectives and drive win/win scenarios.
• Provide timely and fluid communication on client goals, programs, price changes, and priorities to include all necessary people and information.
• Manage difficult situations, issues, and conflicts to achieve effective outcomes.

Qualifications

• Bachelor’s degree or equivalent experience in sales, grocery, and CPG.
• Strong sales presentation, interpersonal, and development skills.
• Strong written and verbal communication skills.
• Well-organized, detail-oriented, and able to handle a fast-paced work environment.
• Track record of building and maintaining customer/client relationships.
• Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web browsers.
• Working knowledge of syndicated data and driving insights.
• Proven track record in sales.

Benefits

• Full-Time Benefits (Medical, Dental, Vision, Life).
• 401(k) with company match.
• Training and career development.
• Generous paid time-off.