Key Account Manager, Ecosystems

Job Details

• Customer Inspired Culture

  • Use CRM to plan for customer conversations, enter customer insights, and identify next steps.
  • Provide job site service and problem resolution.
  • Provide sales quotes and coordinate deliveries with sales coordinator, operations, and internal dispatch.
  • Engage in Values Based Sales to identify business needs and generate new opportunities.
  • Support local industry association and community activities and events.

• Internal Communication and Team Support

  • Develop and implement sales budgets and forecasts for assigned territory.
  • Coordinate with sales and operations teams regarding rolling forecasts.
  • Communicate proactively with customers and internal partners to support projects, ensure reliable delivery, and maintain a high-quality customer experience.

• Market Plan Execution

  • Analyze markets, industry trends, competitors, and customer information to develop and implement Annual Sales Plan.
  • Execute pricing strategy as part of the Annual Sales Plan.
  • Maintain positive relationships in the communities where the company operates.
  • Generate new customers using traditional and innovative methods such as cold calls, relationship management systems, marketing campaign tools, etc.