Key Account Manager, Business Development

Essential Duties And Responsibilities

• Develop and implement strategic plans to manage and grow key accounts within our different market segments.
• Sell branded accounts with a focus in c-store, grocery, and stand-alone locations.
• Maintain and strengthen relationships with existing clients, ensuring their needs are met and identifying opportunities for upselling and cross-selling.
• Proactively identify and pursue new business opportunities to expand market share and add new chains and key accounts.
• Meet and exceed sales targets through effective planning, presentation, and negotiation.
• Utilize various data sources to identify potential clients and prepare compelling sales presentations.
• Manage the introduction and sales of new products and equipment, ensuring a broad distribution network.
• Participate in food shows and on-site demonstrations including equipment set-up and tear-down and food preparation.
• Develop detailed knowledge of equipment used in deli environments.
• Identify store needs to provide them with equipment solutions.
• Develop and close deals through branded accounts.
• Develop and maintain relationships with larger chain and engineering departments with wholesale partners.
• Collaborate with internal teams, including Marketing, Sales Strategy, Supply Chain, and Customer Service, to align efforts and optimize outcomes.
• Build and maintain strong relationships with external stakeholders, including brokers, distributors, and group purchasing organizations.
• Act as the primary contact for customers, addressing concerns and providing solutions that enhance satisfaction.
• Regularly analyze market trends and competitor activities to adapt strategies accordingly.
• Provide insights and recommendations to senior management, influencing business decisions and strategic directions.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or related field is preferred, but not required.
• 5-10 years of experience in key account management, sales, or business development, preferably in the food service or grocery industry.
• Proven track record of achieving sales targets and managing large accounts.
• Strong understanding of the grocery segment, including key players and market dynamics.
• Excellent communication, negotiation, and interpersonal skills.
• Strategic thinking capabilities with a strong business and financial acumen.
• Proficiency in using sales tools and software for account management and performance tracking.