Key Account Manager

About the role

The Key Account Manager for the US Channels – Department & Specialty business plays a crucial role in driving the business plan and orchestrating key growth initiatives. This position is essential for supporting the delivery of the Channel business plan and managing key customer contacts, brand protection initiatives, and in-store and digital strategies.

Responsibilities

• Develop and implement business strategy, integrating internal and external strategies to develop differentiated joint business plans.
• Drive results by delivering on key objectives to drive sustainable commercial growth through data-driven decision-making and planning & operations.
• Build and elevate relationships with customers to improve customer pulse through effective negotiation and selling, and drive shared innovation.
• Work closely with licensing partners to increase business opportunities and reach more shoppers.

Requirements

• Proven customer-facing key account management experience in consumer-packaged goods.
• Track record of versatility, flexibility, and ability to prioritize in a dynamic environment.
• Demonstrated ability to interpret trends and think critically to challenge the status quo.
• High-level of integrity, enthusiasm, and a presence that fits a fast-paced, energetic, and collaborative organization.
• Proficiency with Microsoft Excel, Microsoft PowerBI, or Tableau.
• Excellent communication and presentation skills with a high attention to detail.
• Innate curiosity with a dedication to continuous improvement.
• Domestic and global travel required – 5%.

Qualifications

• Experience in a similar role within the consumer-packaged goods industry.
• Ability to work in a hybrid model with an average of 3 days in the office per week.
• Understanding of the LEGO Group’s strategy and brand values.

Skills

• Strategic thinking and implementation.
• Data analysis and interpretation.
• Effective negotiation and relationship-building.
• Customer service and relationship management.
• Collaboration and teamwork.

Benefits

• Family care leave options.
• Life and disability insurance.
• Access to the Headspace App and wellbeing initiatives.
• Colleague discount.
• Bonus scheme.

Pay

The salary for this position ranges from $120,830.00 to $181,246.00 based on anticipated responsibilities, market benchmarks, and organizational constraints. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalization of the employment offer.

Schedule

This role offers a hybrid working model with an average of 3 days in the office per week.