Key Account Manager

About the role

As a Key Account Manager at RXO, you’ll serve as the daily point of contact and relationship manager for our most important clients. RXO is a leading provider of transportation solutions, using cutting-edge technology to revolutionize the industry.

Responsibilities

• Serve as an advocate and liaison for RXO’s top clients to ensure overall customer satisfaction
• Expand current customer accounts through ongoing relationship development
• Collaborate with team members to secure the terms of sale, including negotiating rates, identifying carriers, procuring specialized equipment, etc.
• Maintain a strong understanding of the industry and client needs; cultivate a core book of business for consistent and repeatable sales
• Ensure the integrity of the shipment and the RXO brand by following standard processes and procedures
• Update internal tracking and reporting systems throughout the day to maintain accuracy in sales and volume metrics
• Monitor and ensure accurate billing; strive to ensure mutually beneficial business operations

Requirements

• At least a bachelor’s degree or equivalent related work or military experience
• A minimum of one year of professional experience

Qualifications

• Five years of experience in a transportation sales environment
• Excellent verbal and written communication skills

Benefits

• Comprehensive medical, dental, and vision plans
• 401(k) retirement plan with up to 5% company match
• Pre-tax accounts to help streamline eligible expenses
• Company-paid disability and life insurance
• Employee Assistance Program (EAP)
• Career and Leadership Development Programs
• Paid time off, company holidays, and volunteer days

Pay

TBD

Schedule

TBD

Skills

• Strong interpersonal and communication skills
• Ability to manage multiple priorities and deadlines
• Knowledge of transportation industry trends and best practices
• Proficiency in Microsoft Office Suite

Benefits

• Comprehensive medical, dental, and vision plans
• 401(k) retirement plan with up to 5% company match
• Pre-tax accounts to help streamline eligible expenses
• Company-paid disability and life insurance
• Employee Assistance Program (EAP)
• Career and Leadership Development Programs
• Paid time off, company holidays, and volunteer days

Benefits

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