Key Account Executive (Outside Sales) - Asheboro, NC/Danville, VA

Labcorp is a global leader in laboratory services, providing insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies, and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology, and laboratory network, we advance diagnostics, accelerate innovation, and address some of the world’s most important health challenges.

About the role

The Key Account Executive (Outside Sales) will be field-based in the Danville, VA/Asheboro, NC territory. The ideal candidate will reside within the territory and act as a liaison between clients and the Labcorp operations team to drive growth and retention.

Responsibilities

• Educate, instruct, and upsell all assigned and newly generated accounts in the territory
• Act as a liaison between the client and the Labcorp operations team to address client needs
• Provide ongoing service and problem resolution to the customer base
• Ensure customer retention by delivering superior customer service
• Recommend client-focused solutions
• Manage day-to-day account operations for clients
• Work closely with senior sales representatives to grow the book of business
• Continuously provide educational material to the client base
• Resolve customer-related issues in a timely manner
• Meet and exceed monthly retention and upsell goals

Requirements

• High School Diploma or equivalent (required)
• Bachelor’s degree (preferred)
• 3+ years of previous outside sales or account management experience (preferred)
• Experience in the healthcare industry
• Proven success managing a book of business
• Superior customer service skills with the ability to build trust-based relationships
• Effective communication skills, both written and verbal
• Ability to deliver results in a fast-paced, competitive market
• Excellent time management and organizational skills
• Proficient in Microsoft Office
• Ability to travel overnight as needed
• Valid driver’s license and clean driving record

Pay

$65,000.00 to $80,000.00 base salary plus commission. The position is also eligible for bonus and/or commissions based on performance metrics.

Schedule

Monday - Friday, 8:00 AM - 5:00 PM ET.

Benefits

• Medical, Dental, and Vision insurance
• Life, Short-Term Disability (STD), and Long-Term Disability (LTD) insurance
• 401(k) retirement plan
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition Reimbursement
• Employee Stock Purchase Plan

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits. Employees on a 7-on/7-off schedule receive all benefits except PTO or FTO.