Key Account Director - Southwest

About the Company

Madrigal is a biopharmaceutical company focused on delivering novel therapeutics for metabolic dysfunction-associated steatohepatitis (MASH), a serious liver disease that can progress to cirrhosis, liver failure, need for liver transplantation, and premature mortality. Every member of our Madrigal team is connected by our shared purpose: leading the fight against MASH. Madrigal’s medication, Rezdiffra (resmetirom), is a once-daily, oral, liver-directed THR-β agonist designed to target key underlying causes of MASH. Rezdiffra is the first and only medication approved by both the FDA and European Commission for the treatment of MASH with moderate to advanced fibrosis (F2 to F3). An ongoing Phase 3 outcomes trial is evaluating Rezdiffra for the treatment of compensated MASH cirrhosis (F4c).

Our success is driven by our people. We are building a dynamic, inclusive, and high-performing culture that values scientific excellence, operational rigor, and collaboration.

About the Role

As a Key Account Director (KAD) at Madrigal, you will play a vital role in ensuring access to Rezdiffra within assigned regional Integrated Delivery Networks (IDNs) and HCP Super Groups. Working collaboratively across the matrix team, you will execute effective pull-through programs to drive the adoption of Rezdiffra and strengthen relationships with key stakeholders.

Responsibilities

• Represent Madrigal with Integrated Delivery Systems and large HCP Super Groups, engaging with C-suite executives, pharmacy directors, and medical directors within the assigned accounts.
• Articulate compelling unbranded and branded messaging within PI labeling, including the Brand Value Propositions, brand clinical information (approved reprints), and approved Health Economic Data and Models.
• Drive customer engagement by providing deep insights and expertise around the MAFLD/MASH disease continuum, offering valuable customer insights on trends, market conditions, protocol development, and changes in formulary/medical policies.
• Leverage and champion core key account resources and sales planning tools to optimize sales performance.
• Encourage and facilitate MML/HEOR/Marketing team interactions with customers, fostering consultation and collaboration with stakeholders across matrixed organizations to develop patient-centric solutions, unique MML engagements, and relationship building with peers.
• Collaborate with functional matrix team leaders to optimize business performance and/or effectively manage complex business risks and issues.
• Develop and execute Key Account matrix business plans in cooperation with cross-functional leaders (Sales, Medical Affairs, Marketing, Market Access & Patient Support).
• Ensure all activities are conducted in strict compliance with all applicable local, state, and federal laws and regulations as well as company policies.

The position will report to the Executive Director, Health Systems.

Requirements

• Bachelor’s degree required.
• Proven track record of 12 or more years of successful account management in the biotech or pharmaceutical industry.
• Extensive customer relationships with key account RX and Medical Directors.
• Demonstrated ability to consistently meet or exceed quantitative and qualitative targets.
• Ability to travel 60-80%.
• Strong project management experience with superior analytical and planning skills.
• Effective team player, capable of thriving in a dynamic, cross-functional environment.
• Excellent written, organizational, and verbal communication skills.
• Proficient in MS Office products including PowerPoint, Word, Access, and Excel.
• Reside within the geographic area of responsibility to facilitate efficient account management.
• A valid driver’s license is required due to the essential duty of driving.

Pay

The base salary range for this position is $217,000 - $266,000 per year.

Benefits

• All full-time employees receive equity, which reinforces our ownership culture and offers meaningful opportunity to share in the success they help create.
• Comprehensive benefits, including flexible paid time off, medical, dental, vision, and life/disability insurance.
• 401(k) offerings (traditional, Roth, and employer match) in accordance with applicable plans.
• Additional voluntary benefits like supplemental life insurance, legal services, and other offerings.
• Mental health benefits through our Employee Assistance Program for employees and their family.