Keno Writer - Part Time (Harrah's Laughlin)

Join the Caesars Entertainment family at Harrah’s & Tropicana Laughlin, where our Casino Operations team delivers exciting gaming experiences and exceptional guest service. Become part of a company that values teamwork, engagement, and our signature Family Style Service.

Benefits

• Earn your bachelor’s degree for free through Caesars Entertainment and our university partners
• Student loan debt assistance
• Affordable medical, dental, and vision plans with flexible options
• 401(k) with company match
• Paid time off
• Exclusive discounts on hotel stays, dining, entertainment, and retail
• A people-first culture where every team member is valued

Responsibilities

• Accept and process keno wagers from guests, issuing duplicate tickets and maintaining accurate records for tracking purposes
• Provide exceptional customer service by assisting players with placing bets, explaining rules, and enhancing the overall gaming experience
• Collect cash for wagers, pay out winnings, and maintain accurate cash handling procedures at all times
• Operate keno equipment, announce winning numbers, and ensure all games are conducted in compliance with regulatory requirements
• Transport tickets between guests and writers in a timely and efficient manner within the casino environment
• Pay out smaller winnings directly to guests when applicable
• Maintain a clean, organized, and professional work environment
• Follow all company policies, procedures, and gaming regulations, including Title 31 compliance
• Collaborate with team members to ensure seamless casino operations and guest satisfaction

Requirements

• Strong math skills and proven ability to handle cash accurately
• Excellent customer service and communication skills
• Ability to work in a fast-paced, high-volume environment
• Familiarity with gaming regulations, including Title 31, preferred
• High school diploma or equivalent required
• Nevada Gaming License required

Qualifications

• Ability to stand and walk for extended periods throughout the shift
• Ability to work in a casino environment with exposure to noise and smoke
• Ability to communicate clearly and effectively with guests and team members
• Ability to perform repetitive tasks with attention to detail and accuracy
• Ability to work flexible schedules, including nights, weekends, and holidays
• Ability to understand, read, write, and speak English