Keno Writer - Big Red Keno Norfolk

Essential Duties and Responsibilities

• Greet customers!
• Enter keno tickets into computer
• Collect money & count change
• Pay winning tickets
• Maintain an accurate bank
• Provide great customer service and a welcoming environment

  Minimum Qualifications (Knowledge, Skills, and Abilities)

  • Must be at least 19 years old
  • Must be able to be licensed for keno and pass background check
  • Previous keno experience strongly preferred
  • High energy and stamina are required
  • Ability to stay calm and work efficiently under pressure
  • Ability to prioritize job duties and manage time effectively
  • Strong verbal communication skills required
  • Willingness to work evenings and weekends as required
  • Excellent customer service to treat patrons like family and build rapport
  • Strong mathematical skills

  Physical Demands and Work Environment

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the functions
  • While performing the duties of this job, the employee is regularly required to talk or hear
  • The employee frequently is required to stand and walk with heavy trays/tubs (up to 50 pounds)
  • The employee is occasionally required to sit; use hands or fingers; handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl
  • Specific sensory abilities required by this job include sight, taste, smell, and hearing
  • The noise level in the work environment is moderate to loud