Kennel Aide

About the role

Hometown Veterinary Partners is seeking a full or part-time Kennel Aide (KA) to join our team in a bright and beautiful veterinary hospital. This is an opportunity to contribute to the culture of your dreams!

Responsibilities

• Maintain a positive, supportive, and collaborative work environment.
• Bring interpersonal and conflict resolution skills to support an inclusive environment.
• Support the training and onboarding of new team members.
• Provide ongoing input that supports efficiency, productivity, and well-being.
• Identify opportunities and support best practices to contribute to our growth.
• Provide a positive and exceptional client experience.
• Welcome clients and their pets to the hospital in a friendly and courteous fashion.
• Absorb and feed back to the team on how to improve the hospital environment for the care team, patients, and pet parents.
• Give input, ideas, and suggestions for continual improvement of the hospital environment for the care team, patients, and pet parents.
• Be a part of quality, safety, and health initiatives.
• Support customer retention and engagement strategies and tactics.
• Receive animals to be admitted for boarding recording what belongings they have with them.
• Clean and disinfect kennel area as often as necessary.
• Follow client instructions regarding the care and feeding of their boarded pets.
• Able to handle and restrain hard to control animals.
• Observe animal behavior and general physical condition; report any signs of illness, disease and discontent.
• Walk boarded dogs several times a day to provide exercise and time for elimination.
• Wash and dry towels and blankets.
• Wash and sterilize food and water bowls.

Requirements

• Initiative-taking with a demonstrated passion for excellence and continuous learning.
• Comfort in a high growth environment.
• Demonstrated commitment to ethics and integrity.
• Have reliable transportation.
• Ability to meet the physical demands of the role including standing, sitting, kneeling, and lifting, up to 50lbs for extended periods of time.
• Strong organization, time management, and attention to detail in fast paced environment.
• Solid and effective communication, technology, organizational and analytical skills.
• Basic knowledge of veterinary hospital procedures and terminologies preferred.
• Ability to relate with clients in a friendly and professional manner.
• Ability to maintain professionalism under stressful conditions.
• Ability to exercise patience and empathize with clients.

Qualifications

• High School Diploma or equivalent required.
• One year of kennel experience required.
• Basic knowledge of veterinary hospital procedures and terminologies preferred.

Benefits

• Competitive Compensation
• PTO for Part-Time & Full-Time Team Members (Inclusive of Vacation, Sick, Personal & Holiday)
• Medical, Dental, and Vision Insurance
• Telemedicine
• Wellness & Mental Health Resources
• Employee Assistant Program (EAP)
• Life & Disability Insurance
• Health Savings Account
• Pet Insurance
• Pet Discounts
• 401k
• CE Allowance
• Opportunity for Equity and Advancement
• Flexible Schedule to Allow for Work-Life Balance

Other Details

• Full-time or Part Time Opportunities Available
• Holiday, Saturday, Sunday
• Flexible Schedule to Allow for Work-Life Balance

Equal Opportunity Employer

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by law.