Kainalu Coordinator

About the role

The Kainalu Coordinator at Mauna Lani Resort oversees administrative tasks for the outdoor sports team, ensuring a seamless operation.

Responsibilities

• Support Kainalu team with bookings & managing booking platform.
• Direct communication with pre arrival and on property concierge team to help with booking activities.
• Maintain product knowledge on all Kainalu experiences and rentals.
• Managing and up selling retail products of the surf shack.
• Check guest in and out for activities & post activity amenities.
• Execute a dynamic Hawaiian sports-based lifestyle program.
• Responsible for opening and closing requirements including ensuring the Surf Shack, and all grounds areas are free of debris.
• Ensures all necessary supplies are available and re-stocked prior to established opening time.
• Provides ocean safety and security for all hotel guests utilizing the ocean, trail & outdoor areas.
• Posts safety signs as needed.
• Alerts management of hazardous ocean conditions – high surf, beach – jellyfish, broken glass…etc., dangerous trail situations, thunder, lightning and high wind notices.
• Warns of ocean conditions and foreseeable dangers.
• Aid and emergency procedures as required for the Beach and Pool areas.

Requirements

• Strong administrative skills and ability to navigate Google Suite and other hotel systems.
• Ability to swim 50 yards.
• Ability to run 1 mile in under 10 minutes, a 5k in under 45 minutes.
• Ability to complete a 7-mile ride on a 3-speed beach cruiser in less than 60 mins.
• Ability to prone Paddleboard 2 miles in less than 45 mins.
• Prior guest services, hospitality, fitness, wellness and recreation experience preferred.
• Knowledge of fitness is a plus - Prefer personal trainer, cross-fit style coach, high intensity interval training, performance breathing, canoe, sup, prone paddling, swimming, freediving, surfing, and/or yoga experience.
• Must be able to pass and obtain American Red Cross certification in First Aid, AED and CPR.
• Strong knowledge of Island of Hawaii (and other Hawaiian Islands) including tourist activities, restaurants, shopping and history.
• Ability to follow instructions, direction and meet deadlines.
• Ability to maintain positive self motivated work attitude.
• Knowledge of ocean and current conditions in the immediate area of the hotel.

Qualifications

• Commensurate with experience.

Skills

• Excellent organizational and communication skills.
• Ability to multitask and prioritize effectively.
• Proficient in Microsoft Office Suite.
• Passionate about outdoor activities and the Hawaiian culture.

Benefits

Commensurate with experience.

Pay

$26.14 hourly.

Schedule

Nightly shifts, weekends, and holidays may be required.