Justice-Enhanced Case Manager

About the Role

Recommend and assist access to medical, educational, social, vocational, housing, and more to support program goals. Initiate referrals to next level care, coordinate with physical health providers for whole-person care, and advocate in the best interest of clients.

Responsibilities

• Provide case management with crisis intervention, discharge planning, group & individual work, mental health/substance use disorder counseling, screening, and assist clients in meeting basic needs and symptom management.
• Complete accurate and timely documentation, meet minimum billable requirements for direct client services.
• Facilitate placement including pre-placement visits, and transportation as needed.
• Shift coverage including part of the on-call team.
• Provide field-based services as required by program and client need.
• Maintain confidentiality of client’s care.
• Participate in scheduled program meetings.
• Assist clients with navigating the justice system, including attending court, visiting clients while incarcerated, and providing education.
• Provide advocacy and liaison with probation, parole, jails, and other justice-involved entities.
• Other relevant duties as assigned.

Requirements

• Master's degree with two years of experience in social services; or bachelor's degree with four years of experience in social services.
• Valid CA driver’s license and current auto insurance per contract requirements.
• Experience providing mental health and/or substance use disorder services preferred.
• Cultural competency understanding required.
• Bilingual preferred.
• Knowledge of Microsoft Office and EHR software preferred.

Physical Requirements

These physical demands represent what must be met to successfully perform the essential functions of this position.

• Seeing
• Hearing
• Speaking
• Stooping/Bending
• Working in cramped spaces
• Moving around facility
• Moving between offices/clients
• Driving – light errands
• Lifting/carrying heavy items
• Driving – in the course of job duties
• Pushing/pulling/dragging items
• Standing for long periods
• Sitting for long periods
• Working outside/underground