Junior Watch Officer
Location: 6315 Bren Mar Drive, Alexandria, VA 22312
About the role
This program supports services by providing continuous watch, briefing, and analytical support for the customer’s Operations Center and Incident Management System. The effort delivers 24/7 situational awareness through the monitoring, analysis, synthesis, and dissemination of operational, intelligence, and incident-related information impacting federally protected facilities nationwide. Contractor support includes producing executive-level briefings, daily and emergent reports, geospatial and data-driven products, and coordinating information flow across the regions, DHS components, and interagency partners. The program operates in both classified and unclassified environments and is designed to support steady-state operations, special events, emergencies, and incident response, ensuring customer leadership has timely, accurate, and actionable information to support mission-critical decision-making.
Responsibilities
- Maintain operational awareness, produce reports and briefings, manage RFIs, support GIS/COP functions, and operate DHS/FPS systems
- Maintain situational awareness of DHS-related events, incidents, and threats
- Produce incident reports, reporting products, and briefs
- Maintain the Request for Information (RFI) database
- Track RFIs and ensure RFIs are reviewed and approved
- Conduct limited analysis on data in response to RFIs
- Produce limited GIS imagery to support reporting products
- Maintain the Common Operating Picture (COP)
- Ensure the blotter is received and reviewed
- Produce, review, distribute, and brief operational reports
- Maintain distribution lists
- Update watch turnover/pass-down reports
- Access, navigate, and utilize DHS and FPS law enforcement data systems and networks up to the Secret clearance level
- Additional work and activity as directed by management
Expectations
- Must support 24x7x365 operations
- Must be able to deploy nationwide for up to two weeks in support of Incident Management Teams
- Must possess an Active Secret clearance
- Typically work under the oversight of more senior personnel
- Require up to 3 years of related experience in operations centers, emergency management, dispatch, or first responder environments
- Require a BA/BS degree
Requirements
- 3 years of experience in operation centers, emergency management, dispatch, first responder (law enforcement/fire/rescue) or related work
- Minimum requirement of a BA/BS degree
- Active Secret Clearance