Junior Systems Administrator

We are seeking a full-time Junior System Administrator for our Memphis, TN office. This position is based onsite at EnSafe's corporate headquarters in Memphis, located on our beautiful campus. Relocation assistance is available for candidates who need to relocate.

About the role

We are seeking an IT professional with a strong foundation in service desk or desktop support who is ready for the next step. In this role, you'll combine hands-on user support with growing ownership of systems administration, Microsoft 365, endpoint management, security, and infrastructure. The successful candidate will receive direct mentorship from the Director of Information Technology and a defined path to Systems Administrator as scope and independence grow.

Joining our team means immersing yourself in an environment that nurtures creativity, encourages collaboration at all levels, fosters a supportive culture, and facilitates professional development.

Responsibilities

• Handle day-to-day Active Directory and Entra ID administration: user and group lifecycle, permissions, and group policy updates.
• Support Microsoft 365 administration across Exchange Online, SharePoint Online, Teams, and OneDrive, including licensing and service health monitoring.
• Own endpoint provisioning, configuration, and compliance through Microsoft Intune (Windows, iOS, Android), including application packaging, deployment, and patch and update rings.
• Run server patching on a defined schedule.
• Monitor backups, test restores, and follow documented recovery procedures.
• Take Tier 2 escalations from the service desk through Freshservice, documenting resolution and root cause.
• Assist with security operations: endpoint detection and response alerts, email security, and log review.
• Coordinate with our managed network services partner on Fortinet infrastructure, including scheduling and escorting maintenance windows and validating changes.
• Maintain system documentation, configuration baselines, and asset inventory.
• Participate in change management and vulnerability remediation.
• Assist with office openings, moves, and integration work as the company grows.
• Take Tier 2 and Tier 3 escalations from the service desk through Freshservice, documenting resolution and root cause.
• Pick up front-line tickets when volume calls for it.

Requirements

• 2+ years in desktop support, service desk, or a junior systems role in a Windows and Microsoft environment.
• Working knowledge of Active Directory and Microsoft 365 administration.
• Hands-on experience with Microsoft Intune or an equivalent endpoint management platform.
• Comfortable using PowerShell for routine administration, with the appetite to build real scripting depth.
• Understanding of TCP/IP networking fundamentals (DNS, DHCP, VLANs, firewalls) sufficient to troubleshoot alongside vendors.
• Experience working in a ticketing system and following a defined change process.
• Strong documentation habits.
• Ability to pass a background screening.

Preferred Qualifications

• CompTIA A+, Network+, or Security+, or Microsoft certifications (AZ-104, MD-102, MS-102), held or in progress.
• Exposure to any of: CrowdStrike Falcon, Fortinet network equipment, Sumo Logic or another SIEM, privileged access management platforms.
• Experience supporting a multi-site organization.

Benefits

• Employee-Owned Advantage: EnSafe is 100% employee-owned, with an ESOP (Employee Stock Ownership Plan) since 1997. That means when EnSafe succeeds, you succeed too, turning company growth directly into shared rewards.
• Commitment to Growth and Wellness: The company supports personalized career development, mentorship, and employee wellness initiatives such as health tracking tools.
• Purpose-Driven Work: EnSafe’s mission focuses on impactful environmental, health, and safety consulting—making a real difference in communities and is backed by its long-standing technical credibility.
• Safety as a Value, Not Just a Service: Safety is deeply embedded in our culture, prioritizing employee well-being in addition to helping clients maintain compliance.
• A Culture of Freedom & Ownership: Employees are encouraged to pursue growth in a flexible, entrepreneurial environment, taking initiative and shaping their own career path.
• Challenging, Creative Work: Workdays at EnSafe are fast-paced, dynamic, and filled with opportunities to tackle projects in environmental consulting, health & safety, engineering, and technology.

About EnSafe

EnSafe began as a two-person firm in 1980, navigating complex regulatory compliance issues on behalf of our clients. We nurture our people with growth and development opportunities. We build enduring, trustful relationships with each of our clients, with a focus on high ethical and safety standards. We build this reputation by attracting high-quality people and retaining them for the long term.