Junior Systems Administrator

Job ID: 3056323 | Hybrid role — 3+ days per week onsite at downtown Richmond office; telework schedule determined by manager.

About the role

Everforth Apex Systems is seeking a motivated Junior Systems Administrator to provide support for infrastructure and day‑to‑day operational needs. This contingent worker position will assist with system monitoring, maintenance, troubleshooting, and basic administration across a variety of technologies within the enterprise environment. The selected candidate will report to the Manager of the Systems and Operations Management team and will collaborate with technical staff to ensure reliable, secure, and efficient system operations.

Responsibilities

• Assist in troubleshooting and resolving basic system, network, and application issues.
• Support day‑to‑day operational tasks across Windows and Linux server environments.
• Perform routine maintenance such as patching, monitoring, and system health checks.
• Help deploy and configure servers, applications, and infrastructure components under senior engineer guidance.
• Manage user accounts, permissions, and basic identity access requests.
• Assist with workstation setup, imaging, configuration, and support.
• Participate in documentation efforts for procedures, configurations, and troubleshooting steps.
• Provide first‑line escalation support for service desk issues requiring deeper technical investigation.
• Follow change‑management processes and ensure proper communication during updates or maintenance.
• Learn and grow by shadowing senior engineers on projects, implementations, and troubleshooting sessions.

Requirements

• Bachelor’s degree in computer science, Information Technology, or a closely related field; equivalent technical certification accepted.
• Foundational understanding of networking concepts (DNS, DHCP, TCP/IP, VLANs).
• Basic knowledge of Windows Server or Linux administration.
• Familiarity with cloud concepts (Azure, AWS, or Google Cloud) at an introductory level.
• Experience with scripting fundamentals (especially PowerShell) through coursework, labs, or early work experience.
• Internship or post‑college technical experience.
• Ability to communicate clearly, follow instructions, and work collaboratively within a team.
• Eagerness to learn, adapt, and grow technical responsibilities over time.
• Tenant‑level configuration standards.

Qualifications

• 2 years of professional technical experience supporting Microsoft 365, Windows Server, virtualization, or related IT infrastructure.
• Hands‑on exposure to virtualization (VMware, Hyper‑V, etc.) from labs or coursework.
• Familiarity with Microsoft 365 administration concepts (basic support, user provisioning, license management).
• Understanding of security fundamentals: MFA, conditional access concepts, endpoint management basics.
• Experience working with ticketing systems such as ServiceNow, Jira, or similar.
• Demonstrated curiosity, initiative, and problem‑solving skills — someone who actively learns outside of class or work.
• Entry‑level certification such as CompTIA A+, Network+, or Microsoft Azure Fundamentals (or equivalent experience).

Benefits

• Medical, dental, vision, life, disability, and other optional insurance plans.
• Employee Stock Purchase Program (ESPP).
• 401(k) with company match after 12 months of tenure; eligibility to contribute typically within 30 days of start.
• Health Savings Account (HSA) on the HDHP plan.
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On‑demand training program; access to certification prep and a library of technical and leadership courses/books/seminars after 6+ months of tenure.
• Certification discounts and perks for associations including CompTIA and IIBA.
• Dedicated customer service team for consultants (benefits and resource questions) and a certified Career Coach.
• Comprehensive “Welcome Packet” with full list of benefits, programs, support teams, and resources.