Junior People Services Advisor (Part Time)

Responsibilities

• Sort incoming mail by department, using case management
• Ensure smooth and positive transitions for new employees joining the company
• Provide Shared Services Tier 1 level support
• Knowledge and expertise of all HR matters across the entire employee life cycle, from hire through retire and across a complex business
• Collaborate and liaise with various stakeholders and HR Centers of Excellence, to support COE work within Tier 1
• Effectively manage workload within HR ticketing system
• Maintain direct ownership of tasks/projects
• Provide satisfactory and accurate answers/resolutions to inquiries and concerns
• De-escalate situations as needed
• Provide updates, follow ups, and information depending on concern/issue

Qualifications

• 1+ years of professional or related experience with demonstrated ability to handle sensitive employment information (or any similar combination of education and experience)
• Experience with Workday preferred
• Strong customer service skills
• Enjoy working in a very fast paced environment
• Organized; detail oriented; versatile
• Demonstrates critical thinking, exceptional interpersonal skills, and problem-solving ability
• Demonstrates strong verbal/written communication skills
• Demonstrates sense of urgency, prioritization, flexibility, and adaptability
• Proven record of excellent internal and external customer service
• Available to work part-time (approximately 25 hours per week) with a flexible schedule

Benefits

• Cushman & Wakefield provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work.
• In addition to a comprehensive benefits package, Cushman and Wakefield provides eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
• The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.
• The company will not pay less than minimum wage for this role.

Pay

$15.12 - $17.79

Schedule

Part Time (approximately 25 hours / week)