Junior Loan Closing & Post-Closing Specialist (Durham)

About the role

The Junior Loan Closing and Post-Closing Specialist at LCCU is responsible for various tasks including preparing and processing mortgage and home equity loan closing packages, communicating with closing agents, and ensuring compliance with regulatory requirements.

Responsibilities

• Process loan closing documents using the Loan Origination System.
• Review and process Post-Closing document packages.
• Communicate and ship documents through the secure website to closing attorneys regarding loan closings.
• Verify and address escrow-related issues for insurance, taxes, and additional documents.
• Ensure Closing Disclosures are disclosed within regulatory requirements of TILA/RESPA (TRID).
• Review collateral documents for Mortgages and HELOCs, ensuring all printed information is correct and all signature requirements are met.
• Maintain any required database records for Mortgage and HELOC collateral jackets.
• Complete a final audit of all collateral loan documents and ensure accuracy and compliance with lending regulations.
• Maintain a thorough understanding of Federal Regulations associated with Closing Disclosure settlement statements and Title Policies.
• Upload files to a permanent document repository.
• Fund and reconcile loans to core and loan servicing systems.
• Prepare final loan collateral jackets and submit them to the offsite storage vendor.
• Complete assigned training and required annual compliance training courses.
• Perform necessary maintenance on database and scan appropriate documentation.
• Recognize and report suspicious practices as required (such as structured transactions and SAR forms) in line with the procedures of the department.
• Answer the phone, file documents, and perform other clerical duties as needed.
• Willing to assist in all areas of operations as needed.

Requirements

• Associate degree required. Bachelor's degree preferred.
• 1 year of related experience preferred.
• Experience in auto lending, insurance verification, collateral management, or loan servicing preferred.
• Familiarity with insurance tracking systems.
• Basic understanding of auto insurance policies, coverages, and lienholder requirements.
• Strong communication skills (phone and written) with the ability to explain insurance requirements clearly.
• Excellent verbal and written communication skills in Spanish and English required.
• High attention to detail and accuracy when reviewing insurance documents.
• Able to manage a large caseload and prioritize tasks effectively.
• Proficiency with computer systems, document management platforms, and loan servicing software.
• Excellent organizational and administrative skills.
• Able to handle sensitive and confidential information.
• Knowledge of forced-placed insurance (FPI) processes.
• Experience working with insurance carriers.
• Understanding of lending regulations related to collateral protection.

Qualifications

• Basic knowledge of credit union products and services.
• Comply with LCCU loan policies, guidelines, procedures and best practices.
• Perform necessary maintenance on database and scan appropriate documentation.

Skills

• Microsoft Office and other computer software, including email functions.

Benefits

• Competitive salary and benefits package.
• Employer-paid medical insurance plan.
• 401(k) plan (with a substantial company match).
• Employer-paid life and disability plan.
• Generous paid time off.

Pay

Competitive salary and benefits package.

Schedule

Full-time position.

Benefits

• Employer-paid medical insurance plan.
• 401(k) plan (with a substantial company match).
• Employer-paid life and disability plan.
• Generous paid time off.