Junior Inside Sales Representative

About the role

The Associate Customer Executive assists in delivering all products and services to customer specifications and ensures contractual service level agreements (SLAs) are met. This office-based position involves regular communication with Inside Sales Managers, Customer Executives, Sr. Customer Executives, and Partner Management to handle open requests, quotes, escalated orders, and ongoing projects.

Responsibilities

• Partners with team members to deliver services aligned with company objectives and Computacenter values.
• Collaborates with Inside Sales management, team members, and cross-functional teams on customer projects and orders.
• Uses Computacenter systems and processes to enter and track orders.
• Provides regular data and timeline updates to Inside Sales Management.
• Assists in providing status reports to Account managers, project teams, and Partner Management.
• Follows defined processes to coordinate and execute open requests, quotes, purchase orders, and escalated orders.
• Assists in entering and managing open opportunities, following up with Customer Executives and Inside Sales management.
• Coordinates with Customer Executives to create and maintain a database of historical deals, pricing, and technology preferences.
• Conducts general administrative duties as needed.
• Embraces and supports Computacenter’s mission and core values.

Requirements

• Bachelor’s degree preferred.
• Minimum of 1 year of customer service experience.
• Legally eligible to work in the United States.

Skills

• Customer-focused with strong written and verbal communication skills.
• Strong interpersonal, problem-solving, time-management, organizational, and prioritization skills.
• Self-starter able to work independently and collaboratively.
• Working knowledge of computer system applications (e.g., Windows, Microsoft Office) preferred.

Benefits

Computacenter offers competitive compensation plans, long-term career opportunities, and an attractive mix of benefit plans to support good health, future financial security, and peace of mind.

About us

Computacenter is a leading independent technology partner for large corporate and public sector organizations. We help customers source, transform, and manage their IT infrastructure to enable digital transformation. As a public company quoted on the London FTSE 250 (CCC.L), we employ over 20,000 people worldwide. In the U.S., we support well-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City, along with Integration Centers in Silicon Valley and Atlanta.