Junior Infrastructure Engineer
Adrenaline · Portsmouth, NH · 6 days ago
Information TechnologyFull-time
Accountabilities
- Cloud and onsite Infrastructure Support
- System Administration and Escalation Support
- Monitoring, Alerting, and Incident Response
- Documentation and Process Improvement
Responsibilities
- Assist in the deployment, configuration, and maintenance of cloud-based and onsite infrastructure environments
- Support the administration of Microsoft Azure and Google Cloud services, including virtual machines, networking, storage, and identity management
- Manage and maintain Office 365 services including Exchange Online, Teams, and SharePoint
- Administer, identity and access management systems including Entra ID and Active Directory
- Monitor infrastructure health and respond to alerts; escalate issues to the Senior Systems and Cloud Engineer as appropriate
- Serve as a technical escalation point for the Junior System Administrator, on complex support issues and system administration tasks
- Assist with backup processes, disaster recovery procedures, and DR testing
- Support infrastructure hardware and software lifecycle management
- Maintain and contribute to technical documentation across all areas of responsibility
- Participate in the evaluation of emerging technologies and contribute to continuous improvement efforts
Qualifications
- 2–4 years of experience in an IT infrastructure, systems administration, or related technical role
- Hands on experience with Microsoft Azure or comparable cloud platforms
- Working knowledge of Office 365 administration (Exchange Online, Teams, SharePoint)
- Familiarity with Active Directory and Entra ID administration
- Understanding of enterprise networking fundamentals: DNS, DHCP, VPN, and switching
- Experience with Windows Server administration in a corporate environment
- Strong troubleshooting and analytical skills
- Able to manage competing priorities and work effectively in a collaborative team environment
- Strong written and verbal communication skills
Preferred
- Experience with automation or scripting (PowerShell, Python, or similar)
- Familiarity with backup and disaster recovery tools and practices
- Knowledge of containerization technologies (Docker, Kubernetes) is a plus