Junior Estimator

Responsibilities

• Assist in inspecting damaged vehicles to identify visible structural, body, mechanical, and interior damage.
• Support senior estimators in preparing repair estimates and documenting vehicle damage.
• Learn to identify repair versus replacement opportunities for damaged components.
• Auxiliary with researching and ordering OEM, LKQ, and aftermarket parts.
• Maintain accurate documentation, photos, and repair records.
• Communicate professionally with customers regarding repair status and scheduling updates.
• Auxiliary with insurance claim documentation and communication as directed.
• Review repair plans with estimators, technicians, and management to ensure accuracy.
• Learn estimating software and collision repair procedures.
• Follow company, insurance, and manufacturer guidelines throughout the repair process.
• Provide exceptional customer service consistent with Royal Automotive Group's family-oriented culture.
• Perform other duties as assigned.

Qualifications

• Must be at least 18 years old.
• A high school diploma or equivalent required.
• Previous automotive, collision repair, customer service, parts, service advisor, or related experience preferred but not required.
• Vocational training, technical school education, or coursework in automotive technology is a plus.
• Strong attention to detail and willingness to learn.
• Excellent communication and customer service skills.
• Basic computer skills and ability to learn estimating software.
• Passion for the automotive and collision repair industry.
• Strong work ethic and positive attitude.
• Professional appearance and demeanor.
• Valid driver's license with acceptable driving record.
• Ability to operate manual transmission vehicles preferred but not required.