Junior Endpoint Systems Analyst - 175451 - 175743

About the role

Zachary Piper Solutions is seeking an Junior Endpoint Systems Analyst to support a long-term DOD program focused on enterprise endpoint management and service delivery. This position is 100% onsite in Pearl Harbor, HI and supports a large-scale Navy environment.

Responsibilities

• Execute and monitor enterprise software, patch, driver, security-agent, and configuration deployments using MECM/SCCM and other approved endpoint-management platforms.
• Monitor deployment results and identify failed, pending, offline, nonresponsive, or otherwise non-compliant workstations.
• Troubleshoot deployment failures, MECM client-health issues, software installation errors, Windows workstation issues, and endpoint connectivity problems.
• Analyze installation logs, deployment status, error codes, enforcement states, and workstation health data to identify root causes and determine appropriate remediation.
• Coordinate remediation activities with engineering, Service Desk, Field Services, operations, and site-support teams.
• Support endpoint deployments across NIPR and SIPR environments.
• Assist with workstation testing and validation prior to enterprise-wide software, patch, driver, and configuration deployments.
• Maintain deployment schedules, status trackers, failure logs, compliance reports, and supporting technical documentation.
• Provide deployment status, compliance results, risks, blockers, and escalation information to technical leadership.
• Support enterprise change-management, cybersecurity, configuration-management, and operational procedures.
• Create and maintain standard operating procedures, work instructions, deployment documentation, and troubleshooting guides.
• Support incident escalation and shift handoffs when deployments extend beyond normal operating hours.
• Provide onsite technical support within classified environments as required.

Qualifications

• High school diploma with 4–6 years of relevant experience, or a bachelor's degree with 0–2 years of relevant experience
• Active DOD Secret clearance
• CompTIA Security+ CE or another approved DoD 8570.01-M/8140 IAT Level II certification.
• Experience supporting Microsoft Windows workstations in an enterprise environment
• Experience with software deployment, patch management, workstation troubleshooting, endpoint administration, or similar enterprise IT operations
• Familiarity with Microsoft Endpoint Configuration Manager (MECM/SCCM) or a similar endpoint-management platform
• Ability to analyze deployment results, installation logs, error codes, client status, and workstation health information
• Ability to troubleshoot endpoint deployment and software-installation issues and coordinate appropriate remediation
• Strong documentation and communication skills, including the ability to communicate technical issues, deployment status, risks, and blockers clearly
• Ability to collaborate effectively with engineering, operations, Service Desk, Field Services, and other technical teams

Preferred Qualifications

• Hands-on experience with MECM/SCCM, Tanium, Active Directory, PowerShell, or endpoint reporting platforms.
• Knowledge of MECM/SCCM collections, deployments, maintenance windows, client health, enforcement states, and deployment monitoring.
• Experience deploying software applications, Windows updates, drivers, security agents, and configuration changes at enterprise scale.
• Familiarity with application packaging and enterprise software deployment processes.
• Experience supporting both NIPR and SIPR environments.
• Familiarity with Azure DevOps, Jira, HPSM/Service Manager, or similar IT service-management and work-tracking platforms.
• Experience with endpoint compliance reporting, patch compliance, or vulnerability remediation.
• Strong analytical, troubleshooting, documentation, and customer-service skills.

Compensation

• Salary: $95,000-$100,000 depending on experience
• Benefits: Medical, Dental, Vision, 401k Plan, Holidays, PTO, sick leave as required by law