BUSINESS ANALYST-JUNIOR* - 10232026-82196

About the role

Under general supervision, the Business Analyst-Junior supports process improvement and technology solution initiatives by gathering requirements, documenting workflows, and assisting with testing and user acceptance testing. This entry-level role collaborates with developers and stakeholders to translate business needs into functional specifications by bridging communication between business and IT units. This class differs from Information Systems Associate, in that an incumbent of the latter learns to perform the administrative duties related to assisting the agency in identifying process improvements and technology solutions under immediate supervision. This class differs from that of Business Analyst-Advanced in that an incumbent of the latter performs at the lead level and is responsible for leading projects that will assist agencies reach agreements on process improvements and technology solutions.

Qualifications

Bachelor's degree and 1+ years of professional experience in business systems or process analysis. Acceptable substitutions include relevant associate degrees with experience or additional graduate coursework.

Responsibilities

• Act as liaison between business units and IT, translating requirements into technical solutions and communicating successfully with each.
• Assist in gathering and documenting business and data requirements through stakeholder interviews and observations.
• Document current and future state workflows / business processes.
• Create simple wireframe prototypes based on stakeholder input.
• Support the testing of applications and data conversions, verifying results against documented requirements and support user acceptance testing.
• Participate in stakeholder meetings, helping to remove roadblocks and align progress with agency objectives.
• Maintain project documentation in compliance with agency standards and contribute to administrative tasks as needed.
• Support self-development through training in business analysis, technology trends, and communication practices.
• Other duties as required and assigned.

Skills

• Manages Conflict
• Customer Focus
• Drives Results
• Communicates Effectively
• Instills Trust

• Government regulations
• Business process improvement methodologies
• Software application development lifecycle
• Data analysis

• Communication
• Critical Thinking
• Problem Solving
• Stakeholder Engagement

• Working in teams
• Organizational agility
• Exposure to process mapping
• User interface mock-ups
• Testing, requirements documentation

• Microsoft Office
• Process mapping tools
• Requirements documentation software
• User interface modeling tools
• Computers

Pay

Monthly: $5,151.00 – $6,437.00; Annually: $61,812.00 – $77,244.00

Schedule

Full-Time; Hybrid (in-office and remote); Location: Nashville, TN (Department of Finance & Administration, Davidson County)

Opening: 10/23/2026 12:00 AM Central Time; Closing: 10/29/2026 11:59 PM Central Time. This position requires a criminal background check and CJIS/FTI fingerprints.