Junior Applications Engineer

About the role

Anord Mardix, a Flex company, is a global leader in critical power solutions. With facilities around the globe, Anord Mardix leads in critical power infrastructure, supporting a myriad of industries, from financial institutions to data centres. At Anord Mardix, we welcome people of all backgrounds. We develop skill sets, encourage curiosity, and enable empowerment – we turn jobs into careers. If this sounds interesting, we’d like to meet you. Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Junior Applications Engineer located in Henrico, Virginia. Reporting to the Sales Operations Manager, the Junior Applications Engineer will be accountable for providing technical guidance and information to customers on a pre-sales and post-sales basis to enable delivery of design, fabrication, and assembly goals while ensuring alignment with customer expectations.

Responsibilities

• Partner with customers, sales teams and internal stakeholders to understand technical requirements and recommend solutions that align with product, design, fabrication, and manufacturing capabilities.
• Provide best-in-class technical support by resolving complex customer questions related to analog and mixed-signal products, manufacturing capabilities, design, fabrication, and assembly.
• Review customer requirements, identify technical, capacity, and scheduling risks, and recommend solutions that meet both customer expectations and manufacturing capabilities.
• Collaborate with product development, business development, suppliers, manufacturing teams, and customers to support successful product integration and issue resolution.
• Troubleshoot, characterize, and validate complex product and system-level issues through hands-on laboratory testing and root cause analysis.
• Define project scope, document customer requirements, and support project planning activities to ensure successful execution and customer satisfaction.
• Identify and communicate potential design concerns, technical roadblocks, and manufacturing challenges while driving timely resolution.
• Prepare and maintain technical documentation, reports, and customer communications to support ongoing programs and engineering activities.

Requirements

• 1-3 years of experience directly supporting analog circuit design, troubleshooting, validation, and technical problem resolution.
• Bachelor's degree in Electrical Engineering, Electronics, Engineering Technology, or a related technical discipline; equivalent experience will also be considered.
• Strong technical competency in analog and mixed-signal design with the ability to solve complex product- and system-level issues.
• Hands-on experience in a laboratory environment testing, characterizing, debugging, and recreating customer issues involving electronic products and assemblies.
• Excellent written and verbal technical communication skills with the ability to influence technical decisions, defend recommendations with data, adapt to changing priorities, and work effectively across cross-functional teams.

Preferred Qualifications

• Experience translating customer requirements into product recommendations, specifications, or product development improvements.
• Experience supporting project planning, scope definition, and engineering documentation.
• Knowledge of 3D CAD modeling tools such as Autodesk Inventor.
• Experience with Visual Basic for Applications (VBA), SharePoint workflows, or Microsoft Power Automate.
• Strong proficiency with Microsoft Office applications.