Judiciary Clerk

About the role

The Maryland Judiciary offers a generous benefit package including medical, dental, vision, life insurance, paid time off, paid holidays, tuition assistance, continuing education programs, employee assistance programs, and State Retirement and Pension plans. Telework, 1 day per week, may also be available. Telework eligibility is based on job functions and the approval of the Administrative Head.

Essential Job Functions

• Enter and process all expungements received through File and Serve, over the counter, or in the mail.
• Review and scan all paperwork in Odyssey after processing; scan old files pertaining to closed cases.
• Absorb and assist the public, attorneys, police agencies, State's Attorneys, Public Defenders, and court personnel by phone and/or in person via the front counter with questions regarding cases.
• Process criminal/traffic and expungement reports daily.
• Maintain and monitor the expungement queue and different queues within Odyssey.
• Other duties as assigned by Supervisor.

Minimum Qualifications

• Education: High school diploma (or GED equivalent).
• Experience: One (1) year of work experience, preferably in court operations or in the fields of criminal justice, parole and probation, legal or financial services.
• Note: A Bachelor’s Degree may substitute the required work experience.
• A Paralegal/Associates Degree or 60 college credits may substitute the required work experience.
• A Paralegal Certificate may substitute the required work experience.

Knowledge

• General office practices, procedures, and equipment.
• Standard legal forms and documents used in the Judiciary.
• Basic English and arithmetic to include, but not limited to, spelling, punctuation, addition, subtraction, multiplication, and division.

Skill

• Customer service and handling problems tactfully and patiently.
• Typing on a personal computer.
• Accuracy and attention to detail.
• Using standard office and business equipment including, but not limited to, personal computers, word processing, spreadsheets, database software, copier, cash register, scanner, fax machine, etc.
• Using and maintaining numerical filing system to locate files, until all cases are completely scanned.
• Communicating clearly, tactfully, and effectively with judges, the public, police agencies, attorneys, and other court officials and personnel, both verbally and in writing.
• Understanding and abiding by departmental rules, regulations, and procedures.
• Exercising tact, diplomacy, and impartiality in dealing with the public, law enforcement personnel, and attorneys.
• Following procedures, verbal and written instructions, and protocols for any given assignment.
• Using proper grammar, punctuation, and spelling.
• Exercising independent judgment in interpreting and applying appropriate policy, procedure, rule, law, and/or regulation to a situation.

Physical Requirements

• Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.

Equipment, Machinery and Tools

• Personal Computer, telephone, scanner, fax machine, printer, calculator, and copier.

Software and Computer Skills

• Odyssey Navigator, Outlook, Microsoft Applications, CONNECT, File & Serve, and Adobe Suite.