Judicial Operations Manager

Family Court’s mission is to provide equal access to justice for the families and children under its jurisdiction in a fair, efficient manner that maintains the public’s trust and confidence in an independent and accountable judiciary. We strive to build an atmosphere that ensures all members of the public—and our staff—are treated with courtesy, dignity, and respect, and we value a diverse workforce. This role offers the opportunity to make a daily difference in people’s lives.

About the Role

This is a first-line managerial position overseeing a unit of court operations (e.g., 24-hour Justice of the Peace Courts, county-wide operations for CCP, criminal or civil divisions in Family Court, or a major functional unit of Superior Court). Responsibilities include implementing policies and procedures, representing the court in pilot programs as a subject-matter expert, and rolling out new programs driven by legislation. Positions typically report to an administrative superior.

Responsibilities

• Assess case filings to determine placement in case tracks or recommend referrals to alternative tracks.
• Interpret and apply court rules, laws, and procedural requirements for case events and caseflow management.
• Monitor and coordinate case activity through multiple legal events and processes.
• Track case events and status, anticipate problems or delays, and initiate corrective actions, including contacting participants to resolve issues inhibiting case flow.
• Develop case management procedures for use by judges or teams.
• Advise judicial officers on case events leading to final disposition.
• Coordinate case activity with judicial officers, attorneys, law enforcement agencies, and litigants.
• Resolve technical case processing issues through research and coordination with other agencies and courts.
• Research case files, records, and other information sources to ensure accuracy, prepare court documents, and resolve discrepancies.
• Establish and maintain contacts with the legal community, agencies, and courts to expedite case flow.
• Enter case data into automated case management systems; prepare and maintain case files and records.

Requirements

• Three years of experience managing cases through the legal process.
• Three years of experience researching files, records, and other information sources to ensure accurate case data and resolve case flow issues.
• Three years of experience in narrative report writing.
• Six months of experience in staff supervision.
• Applicants must be legally authorized to work in the United States.
• A satisfactory criminal background check is required as a condition of hire.

Benefits

To learn more about the comprehensive benefit package, visit https://dhr.delaware.gov/benefits/.