Jr Network Engineer
About the company
Founded in 2013, INflow Federal is a mission-driven small business delivering cutting-edge solutions to the Department of War (DoW) and Joint Force operations across 20+ states. Over 50% of the workforce are Veterans, supported through a Veteran Outreach Program and an employee-first culture that invests in professional growth, well-being, and innovation. Known for agility, transparency, and integrity, INflow combines real-world experience with emerging technologies like AI/ML to help customers lead in a rapidly evolving defense landscape.
About the role
This network includes Cisco, Aruba, Brocade, Juniper, Riverbed, and McAfee network devices — routers, switches, access points, intrusion prevention systems (IPS), virtual private networks (VPN), and WAN accelerators.
Responsibilities
- Handle outage and maintenance tickets servicing more than 20,000 users through onsite and remote troubleshooting assistance for Layer 1–3 issues.
- Perform hardware installations of new and upgraded routers, switches, COMSEC/TACLANES, McAfee intrusion prevention systems, Aruba wireless controllers, Riverbed Steelhead WAN accelerators.
- Execute device configurations and reconfigurations, and LAN/WAN outage recovery.
- Troubleshoot outages and resolve network-related issues.
- Serve as local element for COMSEC: give briefings on troubleshooting TACLANES, re-key TACLANES.
- Install and upgrade network devices and components, including switches, routers, and network monitoring devices.
- Understand, implement, and follow processes in accordance with current policies and procedures.
- Perform escalation and additional tasks as directed.
- Investigate, resolve, document, and report the cause and corrective actions in the Incident Management System for all incidents assigned by the Service Desk.
Requirements
- 2+ years of experience as a Network Technician with Ethernet and IP data engineering.
- High level of project coordination skills to manage execution of maintenance activities and network outages.
- Fundamental understanding of the OSI Model.
- Operational support and configuration experience with network devices (servers, routers, switches, associated software tools, cabling) in large LAN/MAN/BAN/WAN environments.
- Knowledge of network protocols such as OSPF, BGP, and EIGRP (a plus).
- Knowledge and experience with wireless technologies, VPNs, intrusion prevention systems (IPS), and WAN accelerators (highly desirable).
- Bachelor's degree strongly desired.
- Security+ CE certification required.
- Minimum DoD