Jr Manager - Temporary

About the role

As the Jr. Manager, you will support the General Manager in the day-to-day operation of an ultra-luxury high-rise condominium. The successful candidate will be expected to take ownership of assignments, communicate professionally, exercise sound judgment, and follow projects through to completion. We are looking for someone who genuinely enjoys working with people, has outstanding interpersonal skills, and consistently provides a level of service that exceeds expectations. This individual will interact daily with Board Members, residents, guests, contractors, and vendors and must represent the Association with professionalism, warmth, confidence, and discretion.

Responsibilities

• Possessing exceptional bilingual proficiency in English and Spanish, coupled with outstanding verbal and written communication abilities.
• Demonstrated expertise in delivering exceptional customer service and fostering strong relationships.
• Proficiency in a high-end service environment, such as a luxury condominium, luxury hotel, private club, or similar setting, is highly desirable.
• Exhibits exceptional organizational skills, meticulous attention to detail, and strong follow-through capabilities.
• Exhibits self-motivation, proactivity, and the ability to work independently with minimal supervision.
• Demonstrates excellent judgment, critical thinking, and problem-solving skills.
• Proficient in preparing professional correspondence, Board reports, meeting materials, proposal comparisons, and project updates.
• Exhibits strong organizational and project coordination skills, enabling the management of multiple priorities and deadlines effectively.
• Exhibits the ability to professionally handle challenging situations while maintaining composure and delivering exceptional service.
• Strong working knowledge of Microsoft Outlook, Word, Excel, and Teams.
• Willingness to work flexible schedules and respond to emergencies when operationally necessary.
• Desire to establish a long-term career in community association management and pursue professional growth.

Qualifications

• Two (2) years of experience as an on-site manager managing property or building operations, such as staff and service contracts, preferred.
• Bachelor’s degree in business or related field.
• Certified and Licensed by the State of Florida for Community Association Management (CAM) preferred.
• Strong working knowledge of customer service principles and practices.
• Ability to read, analyze, and interpret technical procedures, leases, regulations, or documents with a similar degree of complexity.
• Strong interpersonal skills.
• Computer literacy: proficiency and working knowledge of Microsoft Office applications.

Physical Requirements

• Ability to lift up to 50 lbs.
• Standing, sitting, walking, and occasional climbing.
• Required to work at a personal computer for extended periods.
• Talking on the phone for extended periods.
• Ability to detect auditory and/or visual emergency alarms.
• On-call 24/7.
• Ability to work extended/flexible hours and weekends based on project requirements.
• Driving when necessary.
• Ability to respond to emergencies in a timely manner.

Schedule

Monday–Friday, 9:00 am–5:00 pm (flexible)

Benefits

• Full comprehensive benefits including choice of multiple medical plans, dental, and vision.
• Time off benefits and paid holidays.
• 401(k) with company match.
• Occasional travel may be required for training and company functions.

Pay

$75,000 per year