Temporary Community Manager

Essential Job Duties

• Represent the company in a positive manner to clients, residents, partners, and employees as a critical ambassador of the company.
• Committed to high resident satisfaction and resolve guest concerns in a professional manner, escalating to district manager or regional manager when needed.
• Sell new homes with a goal of 90 days, and if applicable, refurbished homes.
• Manage maintenance staff and ensure maintenance issues are addressed in a timely manner.
• Ensure delinquencies are managed to a goal of 10%, with an ultimate goal of being under 5%.
• Regularly inspect the community, ensuring highest standards are maintained, evaluating maintenance, grounds, and all areas of operations; also ensuring residents are following the park rules, the community is kept clean, and residents are keeping their respective properties clean.
• Inspect vacant homes regularly.
• Regularly report to the District and Regional managers.
• Ensure all resident documents are executed timely and accurately for pad rentals, lease to own, rentals, and for community rules.
• Report as requested through Saratoga Group software platforms, including Google Apps, Asana, and Rent Manager.
• Effectively communicate with everyone in the organization and with external partners, both verbally and in writing.
• Devote all of his/her working time, attention, knowledge, and skills to Employer's business interests and do so in good faith, with best efforts, and to the reasonable satisfaction of the Employer.
• Take after hours emergency calls and respond accordingly.
• Maintain regular and predictable attendance.
• Perform such other duties as are customarily performed by other persons in similar positions, as well as such other duties as may be assigned from time to time by the Employer.

Physical Demands and Working Conditions/Environment

• Must be able to work 5 days per week M-F.
• This position is a temporary assignment with an expected duration of 6-8 weeks.
• Capable of working up to 8+ hours a day, with occasional longer days if needing to meet a potential resident after scheduled hours.
• Capable of taking after hours and weekend emergency calls and responding accordingly.
• Capable of pushing, pulling or lifting up to 25+ lbs.
• Occasionally required to climb, kneel, crouch, bend or crawl.
• Affordable to work outside/walking across communities in various weather conditions, on foot for an extended period of time, walking up and down stairs, climbing ladder.