Jr. Life Claims Examiner

About the role

Union Labor Life Insurance Company is actively recruiting an Jr. Claims Examiner for our Bethesda, MD office. For over 95 years, Ullico, the only labor-owned insurance and investment company, has been a proud partner of the labor movement. From insurance products for members, leaders and employers, to investments that have created thousands of union jobs, our customers continue to count on Ullico to protect them. The Ullico Inc. family of companies includes The Union Labor Life Insurance Company; Ullico Casualty Group, Inc.; Ullico Investment Company, Inc.; and Ullico Investment Advisors, Inc.

Responsibilities

• Review and register all incoming claims on-line using the Group Administration claim system.
• Request additional information as needed on incomplete claims forms.
• Forward claims to Life Claims Specialist for processing that are over dollar limit and/or assigned by benefit type.
• Research and correct missing or erroneous information reported on 1099's and B-Notices and the Paid and Pending reports.
• Update systems with the correct information.
• Assist Life Claims Specialist by filing source documents.
• Handle telephone inquiries, internal and external, for status questions and for questions regarding claims handled by this position.
• Review and log all incoming mail.
• Prepare and maintain all file correspondence.
• Process Group Life claims - Life, Accidental Death, Dismemberment, Waivers and Survivor Income Claims using automated claims system.
• Bring claims to satisfactory conclusion to include verifying eligibility using various source documents reviewing policy provisions, initiating written and/or telephone inquiries to client.
• Final determination of releasing claims benefit payment or denial letter is entered into the system.
• Perform other job-related duties as assigned.

Requirements

• High School Diploma or equivalent.
• Eighteen months’ administrative experience, preferably in an insurance environment.
• Familiarity with contract language and interpretation preferred.
• Demonstrate good oral and written communication skills.
• Must successfully demonstrate the ability to meet or exceed productivity and error ratio standards.
• Demonstrated knowledge of Microsoft Office products.

Pay

Salary Range: $51,476.00 - $64,000 (depending on relevant experience, skills, and credentials).

Benefits

• Health/Dental/Vision
• Pension
• 401K
• Health Savings Account
• Life Insurance
• Paid Time Off