Jr. Functional Tester

About the role

The Strategy & Planning (S&P) Product Portfolio Delivery team is leading the implementation of the ServiceNow Strategic Portfolio Management (SPM) module within the existing ServiceNow platform to modernize how ETS evaluates, prioritizes, and governs technology investments. The initiative will establish a standardized, enterprise-wide demand management process, replacing fragmented email- and spreadsheet-based workflows with a transparent, scalable platform for investment decision-making. Beginning with a soft launch in October 2026, the solution will introduce demand management and rate case support capabilities, creating a consistent pipeline for technology initiatives and requests from intake through approval. Future releases will expand portfolio visibility, enable OKR-based value tracking, and strengthen product delivery governance across the company's technology portfolio. The Strategy & Planning (S&P) Product Portfolio Delivery team is seeking a Functional Tester who combines strong analytical and communication skills with a passion for quality assurance. This role works closely with business and IT stakeholders to develop and execute test strategies, validate system functionality, coordinate testing efforts, and support the delivery of high-quality solutions that meets business needs.

Responsibilities

• Review and analyze business, functional, and technical requirements to ensure they are clear, complete, and testable.
• Develop and maintain test plans, test cases, test scripts, and test data based on business requirements and acceptance criteria.
• Execute functional, regression, integration, and user acceptance testing (UAT) activities.
• Identify, document, track, and retest defects, working closely with developers and business stakeholders to drive resolution.
• Validate that system enhancements, configurations, and releases meet business needs and functional requirements.
• Collaborate with Product Owners, Business Analysts, Developers, and end users