Jr. Critical Infrastructure Engineer

DataBank Holdings Ltd. is a leading provider of enterprise‑class data center, cloud, and interconnection services, offering customers 100 % uptime availability of data, applications, and infrastructure. The company’s managed data center services are anchored in world‑class facilities and customized technology solutions that help customers manage risk, improve performance, and focus on core business objectives. The Jr. Critical Infrastructure Engineer will play a key role in ensuring 100 % uptime of data center operations, supporting mission‑critical infrastructure for both DataBank and its customers.

Responsibilities

• Monitor and review maintenance methods, standards, and operating procedures for all facility equipment.
• Collaborate with the Chief Engineer to plan and execute customer solutions, including space, power, and cooling requirements.
• Support daily operations of critical infrastructure systems—power, HVAC, and life‑safety equipment—ensuring optimal performance and rapid incident response.
• Assist in generating and maintaining up‑to‑date facility and compliance reports.
• Provide technical support during customer installations and integrations to ensure successful project completion.
• Address operational issues promptly to uphold the commitment to 100 % uptime.
• Liaise with operations management, vendors, and stakeholders to implement and track solutions.

Qualifications

• 1–3 years of experience in facility operations within data centers, telecommunications, or similar mission‑critical environments.
• Familiarity with maintenance management and ticketing software platforms.
• Ability to work in high‑pressure, high‑availability (24/7/365) environments, including vendor coordination and emergency response.
• Strong verbal and written communication skills.
• Foundational knowledge of mission‑critical facility systems, including UPS, generators, mechanical, and fire safety systems.
• Understanding of building automation systems, energy management, and control systems for mechanical and electrical infrastructure.
• Strong multi‑tasking and time‑management skills; ability to meet shifting deadlines.
• Proficiency in Microsoft Word, Excel, and PowerPoint.

Benefits

• Health, dental, and vision insurance
• Short‑term and long‑term disability insurance
• Company‑paid life insurance
• 401(k) plan with company match
• Paid time off (PTO) and paid holidays

Pay

Salary range: $80,000 – $90,000 (commensurate with experience), plus full benefits package.