Infrastructure Engineer

About the role

Tenstreet is a fast-growing, market-dominating SaaS-based solutions provider to the trucking industry. The Infrastructure team manages a highly scalable and secure environment, handling everything from hardware to cloud services.

Responsibilities

• On premises and cloud server and service administration, including designing, building, monitoring, and securing various Linux virtual servers and containers.
• Managing NetApp storage tier and other file servers.
• Using tools such as Ansible Automation Platform to automate routine activities.
• Working with development and product teams to ensure infrastructure scalability and business needs.
• Using monitoring and analysis tools like Datadog and Wazuh IDS for system performance metrics.
• Implementing and overseeing information security controls across various operating environments.
• Understanding and managing network infrastructure, including firewalls, switches, and third-party services like Cloudflare for WAF/DDoS.

Broad responsibilities

• Building and supporting resilient and scalable systems achieving high availability.
• Managing environmental and architectural changes while maximizing implementation speed without compromising security or functionality.
• Identifying and addressing technological and procedural barriers to Tenstreet's effectiveness, devising solutions to improve the company's operations.
• Communicating technical topics and concerns to diverse audiences internally and externally.
• Administering a variety of applications and services for both internal and external users.
• Balancing the need to "keep things running" with system enhancements and new strategic initiatives.
• Mentoring or training other team members and colleagues from other roles.
• Participating in on-call rotations.
• Troubleshooting and resolving production issues (hardware/software/applications).

Qualifications

• Demonstrated ability to learn new technologies, even those unrelated to current knowledge.
• Sound decision-making and teamwork skills.
• At least 3-5 years' experience in Linux systems administration, particularly in a DevOps context.
• Experience with common applications and protocols such as Apache, MySQL, NFS, Squid, Redis, Docker, SSH, DNS, LDAP, SMTP, etc.
• Software development and scripting experience, preferably in PHP, Perl, Python, Ruby, etc.
• Problem-solving skills, asking the right questions and gathering data to take appropriate action.
• Experience with configuration management and automation tools, especially Ansible.
• A thorough understanding of networking concepts, including OSI model, NAT, VLANs, packet filtering, application proxies, etc.
• Comfortable working independently, solving problems, and thinking critically.
• Collaborative and able to work well with others, learning to disagree, compromise, and build new things with a team.
• Able to handle multiple projects with competing priorities in a fast-paced environment.
• Effective communicator, able to explain complex processes and problems clearly and naturally, both verbally and in writing.
• Willingness to deploy automated solutions to reduce manual effort.

What we'll provide

• A great compensation plan.
• A positive and generative work environment enabling skill development, collaboration, and investment in others.
• Benefits including health insurance, dental, vision, 401k, PTO, and more.