Jr. Critical Infrastructure Engineer

DataBank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. DataBank’s managed data center services are anchored in world-class facilities. Our customized technology solutions are designed to help customers effectively manage risk, improve technology performance, and allow focus on core business objectives.

About the role

You will play a key role in ensuring 100% uptime of our data center operations, supporting mission-critical infrastructure for both the company and our customers. This position reports on-site and works closely with senior engineering staff and site operations teams to maintain, support, and optimize all technical aspects of facility operations.

Responsibilities

• Monitor and review maintenance methods, standards, and operating procedures for all facility equipment.
• Collaborate with the Chief Engineer to plan and execute customer solutions, including space, power, and cooling requirements.
• Support the daily operations of critical infrastructure systems—including power, HVAC, and life safety equipment—ensuring optimal performance and rapid incident response.
• Assist in generating and maintaining up-to-date facility and compliance reports.
• Provide technical support during customer installations and integrations, ensuring successful project completion.
• Address operational issues promptly to uphold our commitment to 100% uptime.
• Liaise effectively with operations management, vendors, and stakeholders to implement and track solutions.

Qualifications

• 1-3 years of experience in facility operations within data centers, telecommunications, or similar mission-critical environments.
• Familiarity with maintenance management and ticketing software platforms.
• Capable of working in high-pressure, high-availability (24/7/365) environments, including vendor coordination and emergency response.
• Strong verbal and written communication skills.
• Foundational knowledge of mission-critical facility systems, including Uninterruptible Power Supplies (UPS), generators, mechanical, and fire safety systems.
• Understanding of building automation systems, energy management, and control systems for mechanical and electrical infrastructure.
• Strong multi-tasking and time management skills; ability to meet shifting deadlines.
• Proficiency in MS Word, MS Excel, and MS PowerPoint.

Benefits

• Health, Dental, and Vision Insurance
• Short-Term and Long-Term Disability Insurance
• Company-paid Life Insurance
• 401(k) plan with company match
• Paid Time Off (PTO) and paid holidays

Pay

Salary range: $75,000 – $90,000, plus full benefits package.