Jr. Contract Associate

PURPOSE/OBJECTIVE

The Jr. Contract Assistant supports the Contract Administrator Analyst in maintaining the organization’s contract management tool and providing responsive, high-quality support to business lines.

MAJOR RESPONSIBILITIES

• Contract Execution Facilitation - Assist with facilitating coordination of signatures once stakeholders have provided approval on agreements. Load executed agreements into the bank’s contract repository capturing key information such as contract term, renewal notice requirements, and the type of agreement.
• Customer Service - Provide timely and professional support to internal business partners and assist with vendor communications related to contract execution and documentation. Handle routine inquiries and escalate complex issues or exceptions to the Contract Administrator Analyst or Procurement Manager.
• Contract Database & System Support - Support the ongoing maintenance of the contract repository system under the direction of the Contract Administrator. Gather contract details from business owners, assist with contract entries, and migrate legacy contracts into the new system of record.
• Reporting Assistance - Prepare, maintain, and distribute routine contract reports, including active, inactive, and upcoming agreements with renewals. Respond to routine reporting inquiries and escalate complex issues or exceptions to the Contract Administrator Analyst or Procurement Manager, as appropriate.

PROBLEM SOLVING & DECISION MAKING

The Jr. Contract Assistant works under the guidance of the Contract Administrator Analyst and follows established processes and procedures. The Jr. Contract Assistant Specialist exercises judgment in handling routine contract administration tasks and identifies data issues but escalates nonstandard issues, risks, or exceptions for direction and resolution. Independent decision-making is limited to operational tasks within defined guidelines.

REQUIREMENTS

• Education and Experience: 1+ year of experience in contract administration, operations, or administrative support. Bachelor’s degree preferred, High School education combined with certifications from CTPRP and/or related work experience is acceptable.
• Skills/Knowledge: Basic to intermediate understanding of contract terms and conditions and contract documentation. Proficiency in using data management, spreadsheets, and word processing software. Ability to organize multiple priorities; effective communication and interpersonal skills; ability to assemble, organize, and present statistical, financial, or factual information.
• Physical Demands: While performing the duties of this job, the employee must be able to remain in a stationary position 50% of the time. The employee frequently operates a computer and other office productivity machinery, such as a calculator, copy machine, and printer. The employee is occasionally required to move about inside the office to access file cabinets, office machinery, etc. They also occasionally travel to locations outside of the facility, to attend meetings, trainings, events, and other business activities. The employee occasionally positions self to maintain or access files in file cabinets. The employee must have the ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. The employee frequently observes details at close range (within a few feet of the observer). The employee must occasionally lift and/or move boxes or equipment up to 20 pounds across office for various needs.

About Us

At Eastern Bank, we pride ourselves on supporting our employees by offering tremendous opportunity for individual growth. As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential. These values have earned us a reputation as a great place to work and provide a strong reason why you should consider a career with us. We are proud to offer comprehensive compensation plans and a benefits program called Total Rewards that includes medical, dental, vision, life and disability insurance, retirement, vacation and tuition reimbursement.

Eastern Bank is an equal opportunity employer. All job applicants will be considered for employment without regard to race, color, religious creed, national origin, sex, sexual orientation, gender identity, genetic information, military service, age, ancestry, or disability.

If you’re excited about this role but your experience doesn’t fully align with every qualification, we still encourage you to apply! You may be just the right candidate for this position or others across the company. Our Recruitment team is waiting to chat with YOU.

Benefits

Eastern Bank offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.

Pay

The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply.

Schedule

Standard business hours (Monday–Friday, 8:30 AM–5:00 PM) with flexibility as needed to meet business requirements.