Joybird Store Manager *NEW STORE OPENING IN PASADENA*

About the role

The Store Manager at Joybird plays an integral role in laying the foundation for our retail business. This role focuses primarily on building a team of exceptional associates, executing processes and procedures that help us consistently provide amazing customer service, and ensuring that the store exceeds defined financial performance targets.

Responsibilities

• Coach and mentor others and be a self-starter able to identify problems and quickly implement solutions.
• Drive sales in the retail location.
• Pays close attention to financial performance, reporting out to the Lead team and key stakeholders.
• Become an expert on the full Joybird catalog and provide style advice and product recommendations to suit a customer's unique needs.
• Oversee the Leadership and Design Consultant team to create programs and initiatives to make our customers' experiences even better.
• Share your valuable insight with our product, marketing and technology teams regarding customer needs and feedback.
• Manage scheduling and payroll to effectively meet the needs of the business and company expectations.
• Maintain operational excellence implementing key policies, procedures, training and initiatives with your team.
• Recruit, develop and retain top talent with exceptional customer service.
• Use KPIs and reporting to create business solutions and exceed sales targets.
• Open and close the store, execute system opening and closing procedures, and handle cash where appropriate.
• Lead, uphold and embrace Joybird's mission and core values.

Requirements

• Bachelor degree in Business Administration or related study preferred; or equivalent experience.
• 3-5 years of retail management experience.
• Available and adaptable and are able to work evenings, weekends and holidays.
• Highly developed interpersonal and communication skills and experience in building effective and productive working relationships.
• Strong business acumen.
• Strong attention to detail.
• Goal oriented – Energetically focuses efforts on meeting goals, mission or objective.
• Proven history of managing a team, improving team’s performance and productivity.

Preferred Requirements

• Proven analytical ability utilizing information technologies in managing the business to translate into strategic plans.
• Proven track record of customer service excellence.
• Thorough understanding of profit and loss, strongly preferred.
• Supervisory Responsibilities: Responsible for directly leading the leadership and sales team of the store – up to a team of 10.

Physical Demands/Work Environment

• You are energized by leading from the front and are able to be mobile on the sales floor for extended periods of time.
• You are able to lift and mobilize medium to large items up to 50lbs.
• You are able to use appropriate equipment and safety techniques.

Benefits

• Medical, Vision, Dental and Basic Life Insurance, available 401k retirement plan with company match of up to 6%.
• Paid time off includes: 9-11 paid holidays each year, two weeks’ prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time.