Joy Creator/Cashier

Accountabilities/Duties

• Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows Nothing Bundt Cakes Sweet Steps of Service to create a superior guest experience.
• Maintains strong product knowledge to educate guests on Nothing Bundt Cakes cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise.
• Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration.
• Processes guest orders efficiently and accurately utilizing the point-of-sale system and invites guests to join Nothing Bundt Cakes Email Club to benefit from special promotions and remain connected.
• Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces.
• Replenishes retail merchandise and cake display case to ensure a strong visual presentation.
• Complies with all health and safety guidelines and Nothing Bundt Cakes policies and procedures, including strict adherence to dress code and personal hygiene.
• Maintains a consistent work attendance and punctuality record.

About the role

The Guest Services Representative at Nothing Bundt Cakes sets the mood and makes a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcome, and you’ll create an environment of generosity, happiness, and joy in your community.

Requirements

There are no specific requirements mentioned for this position.

Qualifications

There are no specific qualifications mentioned for this position.

Skills

There are no specific skills mentioned for this position.

Benefits

Nothing Bundt Cakes closes early so you can enjoy your evenings and are closed on Sundays except for a couple of times each year.

We offer flexible work schedules.

We’re keeping it casual. T-shirts and sneakers are where it’s at!

Cake discounts. Yummm!

You don’t have to be 18 to work here, so students can join us.

Pay

There is no specific pay information provided for this position.

Schedule

There is no specific schedule information provided for this position.