Joy Creator/Cashier

Accountabilities/Duties

• Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience.
• Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise.
• Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration.
• Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected.
• Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces.
• Replenishes retail merchandise and cake display case to ensure a strong visual presentation.
• Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
• Maintains a consistent work attendance and punctuality record.

Benefits

• $17/hour to start
• Medical benefits
• Eligibility to participate in 401K plan after 90 days
• Multiple shifts available
• We close early (at or before 7pm) most days
• We are closed on Sundays except for a couple of times a year
• We offer flexible work schedules
• We’re keeping it casual. T-shirts and sneakers are where it’s at!
• Cake discounts

Qualifications

• You don’t have to be 18 to work here, so students can join us.

Skills

• Genuine warmth and helpful enthusiasm
• Strong product knowledge
• Ability to suggest additional merchandise
• Efficient and accurate order processing
• Clean and organized presentation skills
• Ability to assist with cake decoration and packaging
• Compliance with health and safety guidelines and policies
• Consistent work attendance and punctuality

Pay

• $17/hour to start

Schedule

• Multiple shifts available
• We close early (at or before 7pm) most days
• We are closed on Sundays except for a couple of times a year
• We offer flexible work schedules

About the role

At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcome, and you’ll create an environment of generosity, happiness, and joy in your community. But it gets even better:

$17/hour to start along with Medical benefits and eligibility to participate in our 401K plan after 90 days. Multiple shifts available.

We close early (at or before 7pm) most day) so you can enjoy your evenings & we are closed on Sundays except for a couple of times year.

We offer flexible work schedules.

We’re keeping it casual. T-shirts and sneakers are where it’s at!

Cake discounts. Yummm!

You don’t have to be 18 to work here, so students can join us.

This job is fun. It’s literally a piece of cake!

This is a great place to make new friends!

You’ll get trained. Not only on crafting cake, but on growing your career.

We love to celebrate and bring joy to the community.

Join Our Growing Family

From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes® is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant’s Heart, the Spirit of a Champion and the ability to make Genuine Connections.

With over 500 bakery locations in 40+ U.S states and in Canada, there’s plenty of opportunity to join our family!

Click here to learn more about Nothing Bundt Cakes®.

Note: Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.