Journeyman RF Technician

About the role

This position involves system design, troubleshooting, programming, and installations of 2-way and wireless communications systems. The primary focus is optimizing, maintaining, and repairing complex radio systems and 911 communications centers for customers.

Responsibilities

• Provide positive and efficient customer support by diagnosing, troubleshooting, discussing, and resolving wireless communication equipment questions and problems in person, over the phone, via email, or at the company's shop location.
• Conduct diagnostic and analytical tests to diagnose and repair various wireless communication equipment such as dispatch consoles, paging infrastructure, trunked radio systems, and mobile installations.
• Analyze and interpret diagnostic test results to effectively repair and program radios and wireless equipment.
• Collaborate with customers, vendors, and shop management to determine deadlines, urgency, timelines, and schedules for completing repairs, maintenance, and programming, ensuring customer needs are met.
• Prepare quotes and bids for customer projects.
• Act as the shop's safety coordinator, implementing safety training and protocols in collaboration with the company's headquarters safety representative.
• Perform wireless communications system programming according to industry practices and vendor criteria.
• Install radio and wireless mobile and base communications systems following industry practices and vendor criteria.
• Be available for on-call duties, including overtime with minimal notice, due to the nature of supporting public safety and first responder customers.
• Be willing to travel, which may include local daily travel or overnight stays.

Requirements

• Three to five years of experience in 2-way radio and wireless communication systems theory.
• Proficiency in computer usage, troubleshooting, diagnostics, and repair of complex communication systems.
• An associate degree or equivalent from a two-year college or vocational school in electronics and wireless system repair is preferred but not required.
• Experience diagnosing, repairing, maintaining, and programming wireless communication equipment such as 2-way radios, transmitters, receivers, and antennas.
• Experience with dispatch consoles, paging infrastructure, and trunked radio systems.
• Knowledge of radio repair, mobile installations, DC, AC, and RF theory as it applies to wireless communications.

Qualifications

• An industry license (FCC, FICA, or NARTE).
• A valid driver license and insurability in the state of employment.
• CET or NABER certification.

About the company

Day Wireless Systems is the largest full-service wireless integrator in the West. We provide design, construction, licensing, sales, service, rentals, installation, and maintenance for a wide range of wireless voice, data, and video applications. Founded in 1969, today we have 30 locations and 400+ employees in California, Oregon, Washington, Idaho, Wyoming, and Utah. Employees enjoy opportunities to grow and transfer within our many locations and business divisions.